Katie Ciolek

Katie Ciolek Email and Phone Number

Sr. Operations Manager @ Tawkify
Mesa, AZ, US
Katie Ciolek's Location
Lakeside, Arizona, United States, United States
Katie Ciolek's Contact Details

Katie Ciolek work email

Katie Ciolek personal email

n/a
About Katie Ciolek

Katie Ciolek is a Sr. Operations Manager at Tawkify. She possess expertise in employee engagement, human resources, new hire orientations, adult education, delegation and 38 more skills. Colleagues describe her as "In an unsteady and fast-paced environment, Katie consistently brought humility, kindness, and gentleness to the table—qualities that not only made her an outstanding leader but also created a sense of calm and stability for the entire team. Even when faced with complex challenges, she approached them with a level-headed demeanor and an unwavering commitment to the success of both the people and the organization. One of her greatest strengths was her ability to hire and nurture talent. Katie played a key role in bringing some of the most successful matchmakers to the company. She had an exceptional eye for identifying individuals who not only fit the technical requirements but also aligned with the company’s culture. Under her leadership, the team thrived, and her hires were consistently among the top performers.", "I have had the absolute pleasure of working with Katie, and I can't speak highly enough of her professionalism and the incredible impact she made on our work environment. Katie is the definition of reliable—always following through on commitments and willing to take on a huge array of responsibilities. Her organizational skills are second to none, seamlessly managing multiple departments. Katie's tech-savviness was a game-changer, consistently finding smarter, more efficient ways to streamline processes and improve our workflow. Her ability to quickly solve technical issues and suggest new tools was invaluable to the team. On top of her technical brilliance, Katie also brought an incredible level of empathy and support to the table. She has a unique ability to make everyone feel heard and valued, which fostered a collaborative and positive atmosphere. Katie’s combination of brilliance, reliability, and her compassionate approach to leadership truly set her apart. She made a lasting impact, and any team would be lucky to have her.", and "I am writing to offer my highest recommendation for Katie Ciolek as a data-driven operations manager. Having worked directly under her supervision for over two years, I can confidently attest to her exceptional leadership skills, analytical prowess, and ability to drive organizational success through data-informed decision-making. Katie consistently demonstrated a remarkable talent for leveraging data to optimize operations and achieve outstanding results. She implemented robust data collection and analysis systems that transformed our department's efficiency. But what truly sets Katie apart is her ability to balance data-driven strategies with genuine care for her team members. She created a collaborative environment where everyone felt valued and motivated to contribute their best work. She invested time in mentoring and developing each team member, tailoring her approach to individual strengths and growth areas, and I will miss working with her greatly. . Katie is an exceptional leader who combines analytical rigor with strong interpersonal skills. Any organization would be fortunate to have her at the helm of their operations. She has my utmost respect and admiration (and love), and I am confident she will continue to drive success in all her future endeavors."

Katie Ciolek's Current Company Details
Tawkify

Tawkify

View
Sr. Operations Manager
Mesa, AZ, US
Website:
tawkify.com
Employees:
180
Katie Ciolek Work Experience Details
  • Tawkify
    Sr. Operations Manager
    Tawkify
    Mesa, Az, Us
  • Carolinas Matchmaker
    Recruiter
    Carolinas Matchmaker Dec 2024 - Present
    As a recruiter for Carolinas Matchmaker, I focus on sourcing exceptional individuals through targeted outreach and strategic recruitment techniques. I assist in ensuring a strong pool of potential matches for our clients.
  • Torreon Realty
    Licensed Real Estate Professional
    Torreon Realty Oct 2024 - Present
    Licensed Real Estate Professional serving Phoenix and Arizona's White Mountains, with specialized expertise in the exclusive Torreon Community
  • Sunsets Over Sales Partnered With Exp Realty
    Owner, Director Of Real Estate Operations
    Sunsets Over Sales Partnered With Exp Realty 2017 - Nov 2024
    Training and Development: Designed and implemented a comprehensive training curriculum to enhance agent performance and onboarding efficiency.Team Leadership: Successfully managed and grew a team of agents, optimizing workflows and fostering high productivity.Recruitment, Sourcing & Growth: Spearheaded recruitment efforts by organizing and leading large-scale recruitment events, driving team expansion by 20%.Client Relations: Developed and executed client appreciation events, increasing client retention and satisfaction.Operational Efficiency: Streamlined operational processes for team collaboration and resource management, ensuring alignment with business goals.
  • Tawkify
    Sr. Operations Manager
    Tawkify Oct 2022 - Sep 2024
    San Francisco, California, Us
    Operational Excellence: Developed and implemented streamlined operational solutions, enhancing service delivery, employee morale, and customer satisfaction.Strategic Leadership: Led cross-functional initiatives, aligning business objectives with technology solutions to drive new service development and operational efficiency.Team Leadership & Engagement: Directed a team of 150+ employees across six teams, driving high performance and improving morale through targeted engagement initiatives.Departmental Leadership: Managed multiple departments during organizational restructuring, boosting data output by 40%.Financial Optimization: Achieved a 31% reduction in overhead expenses, significantly improving the company’s financial health.Cross-Functional Partnership: Fostered strong collaboration with Sales, Product, and Engineering teams to successfully launch new service areas.
  • Tawkify
    Sr. Manager Matchmaker Operations
    Tawkify Jan 2022 - Oct 2022
    San Francisco, California, Us
  • Tawkify
    Recruiting Manager
    Tawkify Feb 2021 - Jan 2022
    San Francisco, California, Us
  • Tawkify
    Account Manager - Relationship Coach
    Tawkify 2019 - Feb 2021
    San Francisco, California, Us
  • Shutterfly Inc.
    Hr Programs Manager
    Shutterfly Inc. Nov 2015 - Sep 2017
    San Jose, Ca, Us
    Program Implementation: Led the implementation of employee engagement and performance management programs, directly impacting over 2,000 employees.Survey Management: Managed the annual employee engagement survey, achieving an 85% response rate and driving strategic decisions with data-driven insights.Recognition Initiatives: Championed a company-wide recognition program, increasing employee recognition by 60% and improving morale and retention.Operational Efficiency: Collaborated with cross-functional teams to enhance operational efficiency by 30% through strategic HR initiatives.Performance Optimization: Developed and executed performance management strategies, optimizing employee performance and aligning with business objectives.
  • Shutterfly Inc.
    Hr Business Partner
    Shutterfly Inc. Jul 2014 - Sep 2015
    San Jose, Ca, Us
  • Varsity Tutors
    National Director Of Tutor Management And Recruitment
    Varsity Tutors 2011 - 2014
    St. Louis, Mo, Us
    Talent Acquisition: Led a national talent acquisition team, scaling the tutor workforce from 100 to 4,000 within 18 months across 25 US cities.Program Management: Managed multiple recruiting and engagement programs, leading to a 95% satisfaction rate across the tutor workforce.Standardization: Standardized recruiting, onboarding, and training procedures, improving tutor performance by 30% and reducing time-to-hire by 40%.Training and Development: Created and implemented an instructional handbook that enhanced training consistency, leading to a 95% satisfaction rate.
  • University Of Phoenix
    Enrollment Advisor
    University Of Phoenix 2008 - 2011
    Phoenix, Az, Us
    Recruitment & Outreach: Led recruitment and outreach initiatives, establishing strong relationships with prospective students to drive program enrollment.Admissions Guidance: Delivered comprehensive information on college opportunities, admissions procedures, and financial aid, empowering students to make informed decisions.Enrollment Support: Assisted prospective students in selecting, enrolling, and financing online degree programs, ensuring a seamless transition from inquiry to enrollment.Retention Strategies: Developed and implemented targeted retention strategies, enhancing student success and increasing program completion rates.
  • Sylvan Learning Centers
    Director Of Education
    Sylvan Learning Centers 2004 - 2008
    Baltimore, Md, Us
    Curriculum Development & Assessment: Managed and supervised the creation of personalized curriculums and led the evaluation of educational effectiveness for a leading provider of tutoring and supplemental education services.Service Recommendations & Sales: Advised students on suitable tutoring services, streamlined sales processes, handled financing, and delivered comprehensive instructional guidance to ensure optimal learning outcomes.Staff Recruitment, Training and Management: Led the interviewing, hiring, training, scheduling, and management of instructional staff, including tutors and assistants, ensuring high-quality service delivery, team performance, and operational efficiency.
  • Kumon North America, Inc.
    Chief Tutor
    Kumon North America, Inc. 1995 - 2005
    Rutherford, New Jersey, Us
    Tailored Tutoring & Lesson Planning: Provided personalized tutoring services and designed customized Math and Reading lesson plans for students of diverse age groups, ensuring academic progress and engagement.

Katie Ciolek Skills

Employee Engagement Human Resources New Hire Orientations Adult Education Delegation Sales Event Planning Employee Surveys Sourcing Hr Analytics Communication Resume Writing Elementary Education Strategic Planning Talent Acquisition Employee Recognition Talent Management Relationship Building Real Estate Employee Relations Project Coordination Leadership Development Legal Compliance Training Time Management Interviews Customer Service Onboarding Instructional Design Project Planning Business Process Improvement Management Staff Development Coaching Project Management Corporate Events Real Estate License Vendor Relationship Management Tech Savy Working With Children Recruiting Employee Benefits Performance Management

Katie Ciolek Education Details

  • Arizona School Of Real Estate & Business
    Arizona School Of Real Estate & Business
    Arizona Real Estate License
  • University Of Phoenix
    University Of Phoenix
    Curriculum And Instruction
  • Arizona State University
    Arizona State University
    Elementary Education

Frequently Asked Questions about Katie Ciolek

What company does Katie Ciolek work for?

Katie Ciolek works for Tawkify

What is Katie Ciolek's role at the current company?

Katie Ciolek's current role is Sr. Operations Manager.

What is Katie Ciolek's email address?

Katie Ciolek's email address is ka****@****ify.com

What schools did Katie Ciolek attend?

Katie Ciolek attended Arizona School Of Real Estate & Business, University Of Phoenix, Arizona State University.

What skills is Katie Ciolek known for?

Katie Ciolek has skills like Employee Engagement, Human Resources, New Hire Orientations, Adult Education, Delegation, Sales, Event Planning, Employee Surveys, Sourcing, Hr Analytics, Communication, Resume Writing.

Who are Katie Ciolek's colleagues?

Katie Ciolek's colleagues are Mikki Crawford, Lydia Clare, Chantal Bishara, Bren J., Alexandria Peterson, Jacob Sagadraca, Mariloli Sohtis.

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