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Sunu Philip is listed as Transforming Customer Success at Talview | Service Delivery Expert | IIM Indore Alumnus |Founder of Stay at Zania's | Leadership, Innovation, Excellence at Talview, a company with 138 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sunu Philip.
Sunu Philip previously worked as Associate Director - Customer Success at Talview and Regional Leader Customer Success - APAC at Talview. Sunu Philip studied at Indian Institute Of Management, Indore.
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🚀 With over 20 years of experience in leadership and service delivery, I am driven by a relentless passion for transforming the way businesses operate. As the Regional Leader for Customer Success at Talview, I oversee the challenging and vital APAC region, where my leadership has led to a 100% logo retention rate and overachieving revenue attainment.🌟 My journey in Service Delivery Management, Quality Assurance, Transition Management, and Customer Success has spanned various industries, including technology, financial SaaS, retail, hiring, talent management, and e-commerce. I have consistently demonstrated the ability to build businesses and high-performing teams from the ground up, always exceeding expectations.💡 In addition to my corporate achievements, I am also the proud founder of "Stay at Zania's", a leading brand in the pet services industry in Bangalore, established in 2012. Stay at Zania's has been also featured in articles on Times of India, Deccan Herald etc. This entrepreneurial venture has provided me with invaluable experience in business development and management.🔑 Key areas of expertise include service delivery, transition management, mature process implementation, strategic planning, team building from inception, and coaching and mentoring. I have had the privilege of managing diverse teams across India while collaborating with clients globally.🏆 Notable highlights include turning around challenging areas in APAC, swiftly mitigating a global IT outage, and successfully transitioning teams during the pandemic, generating substantial profits. Recognized as a "President's Club Member", "Legend Manager of the Year" for four consecutive years I'm dedicated to nurturing talent, fostering excellence, and delivering exceptional result.
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Bengaluru, Karnataka, India
As the Associate Director of Customer Success at Talview, I am now leading advanced strategic initiatives designed to enhance customer engagement and satisfaction across global markets. In this role, I focus on optimizing our customer success operations, innovating our approach to client management, and driving key customer success metrics. I am also.
Bengaluru, Karnataka, India
Overview:Leading customer success initiatives across the Asia-Pacific region for a prominent SaaS company, I focus on driving customer retention, satisfaction, and product adoption, catering to 60% of the company’s total business.Key Achievements:Customer Retention: Achieved 100% logo retention by introducing strategic customer engagement and retention.
Bengaluru, Karnataka, India
Overview:Founded in 2012, "Stay at Zania’s" rapidly emerged as a leading brand in Bangalore’s pet boarding industry, known for premium care for dogs, cats, and various pets. It now operates two state-of-the-art facilities and has gained significant media recognition.Key Achievements:Expansion and Growth: Spearheaded the expansion to two facilities.
Bengaluru, Karnataka, India
Overview:As a Delivery Leader for high-profile technology and financial SaaS companies, I directed large-scale operations and strategic projects, significantly enhancing client satisfaction and service delivery across multiple lines of business.Key Achievements:Revenue Growth: Managed strategic accounts contributing over $18 million in annual revenue, with.
Bangalore, Karnataka, India
Overview:Held progressive management roles, culminating in the Manager of Operations position, overseeing key strategic accounts within the technology sector. Led large-scale teams and projects, consistently achieving and surpassing performance targets and contributing significantly to organizational growth.Key Achievements:Leadership Excellence: Managed a.
Other employees you can reach at talview.com. View company contacts for 138 employees →
Varsha Karanth
Colleague at Talview
Bengaluru, Karnataka, India, India
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Anil Deep Singh
Colleague at Talview
Varanasi, Uttar Pradesh, India, India
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SJ
Sharan Joseph
Colleague at Talview
Bengaluru, Karnataka, India, India
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JP
Jose Pious
Colleague at Talview
India, India
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Mayuri Nawale
Colleague at Talview
Chandrapur, Maharashtra, India, India
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Surabhi Soparkar
Colleague at Talview
Bengaluru, Karnataka, India, India
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SF
Shaik Farooq Mohiddin
Colleague at Talview
Bengaluru, Karnataka, India, India
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Raghavan T
Colleague at Talview
Bengaluru, Karnataka, India, India
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MB
Megha Balasubramanian
Colleague at Talview
Thrissur, Kerala, India, India
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PS
Pavithran S
Colleague at Talview
Bengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Sunu Philip works for Talview.
Sunu Philip is listed as Transforming Customer Success at Talview | Service Delivery Expert | IIM Indore Alumnus |Founder of Stay at Zania's | Leadership, Innovation, Excellence at Talview.
Sunu Philip is based in Bengaluru, Karnataka, India while working with Talview.
Sunu Philip has worked for Talview, Stay At Zania'S, Concentrix, and Convergys.
Sunu Philip's colleagues at Talview include Varsha Karanth, Anil Deep Singh, Sharan Joseph, Jose Pious, and Mayuri Nawale.
You can use AeroLeads to view verified contact signals for Sunu Philip at Talview, including work email, phone, and LinkedIn data when available.
Sunu Philip studied at Indian Institute Of Management, Indore.
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