• As a member of sales team, in charge of Europe, Mediterranean Sea and Africa trade, more focus on North Africa and West Africa trade• As a trade manager of West Africa, in charge of strategizing trade plans and managing trade routes• Liaise with Head Quarter to formulate weekly price policy and take care of the space management• Liaise with shipping agents, clients and business / consortium partners on trade and service matters

Ship Planning Unit• Vet stowage planning (CI, Sequence, Special containers) for incoming vessels to meet the safety and terminal Key Performance Indicator (KPI)• Preview the feasibility of tight connectionsYard Planning Unit• Assist to organize and build up a new unit—Yard Operation Unit In charge of building up structure, staff training and engagement, resource allocation, yard activity management, monitoring for yard equipment and haulier service to meet respective KPI• Yard micro template project: Analyze stowage plans of multiple services and design yard micro templates to achieve a better prime mover turn around• Exploit and trigger special operations planning to achieve high vessel rate• MT planning: MSC free pool management, MT stock balancing, monitor day to day MT movement and adjustment to meet the requirement from customer and operations• Track damaged, leaking and long dwell containers, follow up to arrange the engagement for reworking and nominationAchievements• Supervised up to 70 planners in high-stress environment, maintaining 100% safety record• Succeeded in forming the Yard Operation Unit and coached this team to meet all the 5 KPIs of yard equipment rates and improve one terminal KPI-Haulier Service Lever by 5%• Designed yard micro template for tracking yard cluster building up, covering 80% of the major loader service• Streamlined a process for special operations planning between ship planning, yard planning and operations teams

Planning DepartmentPlanning Officer In Charge • Daily management of current shift, solve the exceptions on stowage planning, control center and documentation • Stowage Planning: Liaise with shipping line, assess the planning requirement and implement stowage amendment of vessels. Ensure safe departure GM and draft• Vet documentation of Import/Export/International Transshipment /Inter Gateway Haulier containersQuality Management Group of Operation DepartmentProject Analyst• Project : Introduce and test ‘TOP+’ container terminal operations system with a focus on stowage planning and yard planning system• Analyze the impact of the new customs policies on terminal business process• Standardize and improve business process• Build up quality management systemAchievements• Summited 128 requirements for the improvement of ‘TOP+’ operations system, including statistical statement, intellectualization, risk control and process improvement, 80% got agreed after negotiation• Designed a new documentation system to support the new customs policies• Standardized and organized 10 responsibilities, optimized and improved 36 business processes, constructed 9 KPIs for planning department• Worked successfully as a team member to establish and implement quality management system to track operations performance