Sun Ying Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Australia

• Work with stakeholders to define & analyse reporting requirements, data needs, source and quality to build reporting solutions including working collaboratively with SEO Delivery and Operations to deliver datasources.
• Provide actionable insights enabling informed decision making on operational, business, customer and commercial issues/risks and SLA performance to Executive Management
• Provide more value added and meaningful Tableau dashboards to provide easy to navigate and use to get more insight on how nbn performance to WBA Service Level
• Enhance the data quality initiatives on Order to Activation and Appointment WBA Engine and continuous improvements within WBA SLS Reporting, Order to Activation and Appointment WBA areas.
• Streamlined and developed automated the Monthly Reporting which reduced the number of days required to generate by more than 50%
• Manage complex data sets into a comprehensive data visualisations solution and drive root cause analysis continuous improvement of reports by automation to reduce manual work and manipulation.

Melbourne, Australia

• Deliver Month Commercial Performance Analysis, PMO Weekly Team Status Dashboard, Weekly Tier 1 Governance Dashboard, weekly PMO Recruitment Status reports, Portfolio/Function/Programme Dashboards
• Activation Profiling & Workforce Planning for Budget, Forecasting and integrated operational planning.
• Maintain data accuracy in tableau server and perform gap analysis
• Produce Tableau Dashboard reporting and analysis documents that meet expectations in relation to time, quality and analytical innovation.

Melbourne, Australia

 Analyse business requirements, proposing solutions and creating reports, dashboards & analysis for NBN Program. Suggest & build possible automations and improvements to existing reports at every opportunity by using complex formulas, macros (VBA), Tableau and SQL. Create, manage and distribute NBN Program level’s reports on schedules, financials.

Melbourne, Australia

 Develop financial tracking model. Maintain and track actual vs. budget spend. Providing update reports including variance from budget and schedule and assist in development of forecasts. Produce the status update reports for the various project streams, assist these project streams with project planning, reporting to the stream lead on progress.

• Provide Project, Resources and Financial Analysis expertise to support the Customer Implementation and Delivery group.
• Develop an Analysis framework to ensure information is provided to various operational areas to allow direction and focus to achieve forecast delivery and financial targets.
• Provide lateral thinking to suggest, scope and work with relevant groups to develop innovative and automated tools and processes required to perform the above functions.
• The project management of internal projects within the business to meet identified business needs, acquiring and utlising the necessary resources and skills, within agreed parameters of cost, time and quality.

Melbourne, Australia

• Project reporting - collection, collation and issue. Track and update project schedules, update project status. Working with Project Managers to ensure timely and detailed reporting of all projects.
• Project change/Scope management – Log and process change requests. Collate Impact Assessments and consolidate the pricing for approval.
• Financial management – Running reports and extract date for competency budget plan and resource plan. Review & Follow up on discrepancy on actuals and forecast. Prepare financials reports for end of period.
• Resource Management – Create and maintenance master resource list, contact list, leave calendar and assign/process internal resource time recording

• Run report and extract data from each individual countries tracker. Create Statistics report of contracts status and update daily based. Create quality metrics, knowledge metrics and results analyst.
• Training, support, monitor and mentor the outsource team in China and India and new members in Melbourne team.
• Liaise with SPO (Solution Partners Organisation) and resellers on contracts generation, signed off status and follow-up for incorrectly signed contracts.
• Responsible for all countries in the Asia Pacific Region for contract generation and their integrity and admin management