Supalak K. Email & Phone Number

Taipei City, Taipei City, Taiwan

1. Develop potential clients in the Thailand through communication as telephone/other channels2. Negotiating all case processing with prospective clients 3. Helping determine pricing schedules for quotes and negotiations4. Coordinating with sale supporter for quotes5. Understanding and promoting company processes6. Carefully check deposits and balance of payment from clients 7.Maintain client records8. Double checking and submitting translation tasks for clients 9. Answering clients questions about credit terms, translation processes, prices and availablity. 10. preparing daily and monthly reports

Taipei City, Taiwan

- Conduct market research to identify selling possibilities and evaluate customer needs.- Collect and study information about customers, sales trends, products, and services to direct marketing plans- Produce well-researched content for publication online - Creating content for social media - Monitoring and Managing social media- Cold-calling to potential customers and follow up on leads - Research and qualify new leads - Closing sales and achieving sale targets- Hold the online events as Webinar- Prepare and deliver appropriate presentations on products and services: recommending and solutions to customers - Make accurate, rapid cost calculations and provide customers with quotations.- Gather feedback from customers or prospects and report to the head.- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications and participating in professional societies.- Translate website and contents

Taiwan

- Outbound calls to potential customers - Provided customer services in a timely manner via live chat - Acted as a liaison between customers and management in order to enhance the overall customer experience- Analyzed complaints from customers and provide adequate solutions - Tracked proposed solutions and follow up with customers in a timely fashion- Prepared weekly documents and reports for future reference - Trained peers in good customer service- Developed and maintain a vast knowledge of the products and services being offered- Closing sales and achieving sale targets

Taiwan

- Executed the test plans for analysing and recording any flaws or bugs - Researched and documenting game characteristics defects and violations - Collaborated with other team members to ensure quality and accuracy in online games and functionality. - Utilized past experiences exploring open worlds to provide feedback that would help improve the title for fans of games

Thailand

- Identified and communicated with potential customers - Presented and delivered the promotional activities to customers - Assisted customers by providing knowledgable consultations and demonstrated applications - Evaluating individual customers concerns to match them to the product that met needs and concerns - Established a good relationship with customers to meet the company policies.

Thailand

- Welcomed customers to the stores and assisted them locate items - Educated customers on product and service offerings - Completed all point of sale opening and closing procedures - Consistently meet sales goals

Master'S Degree, English Taught Program In International Business

Bachelor'S Degree, Accounting