Suparna Jha Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

Lead Order Management business (P&L) which provides Flexport clients end-to-end visibility into their supply chain at the Purchase Order and SKU level. Managed a team of 11, including Product Managers, Program Managers, and Operations Specialists.

Seattle, Washington, United States

Own the strategic vision, long-term roadmap, and execution for a suite of worldwide delivery control products that make it easy for customers to choose where, when and how they receive their deliveries after they place their order.

Greater Seattle Area

Product leader for Amazon operated package pick up and customer returns locations.- Conceptualized and launched first-in-the-industry contactless package free, label free returns experience where customers can drop off an item with no package or label in a locker to completetheir return. Reduced the cost of reverse logistics by 66% and store associate.

San Francisco Bay Area

Responsible for Digital marketing roadmap - includes personalization and optimization on site, email, SEO and SEM across Levi and Dockers brands US and EU.- Building an integrated marketing technology stack to power omni-channel personalization. Led vendor selection for optimization platform, data management platform (DMP) and a big data platform for this.

San Francisco Bay Area

Co-owned Target’s flagship app (iOS and Android) and web for Tablet. Managed a scrum team of 5.- Launched Account Management dashboard to allow guest to manage their orders and profile, leadingto a cost saving on 300K annually by reducing customer service calls- Led continuous usability improvements for customer sign-up and sign-in on tablet app, leading.

Greater Chicago Area

My responsibilities included collaborating with key stakeholders and customers to identify business opportunities and converting them into new initiatives. Creating product requirements, features, functionalities to meet customer needs and effectively drive implementation. Lead cross functional teams (User Experience, Engineering, QA) in an Agile.

Greater Chicago Area

Work with client business stakeholders to enhance their eCommerce, Mobile and cross-channel capabilities. Positioned as a Product Manager/Product Owner in client’s Product team, I am responsible to develop product feature sets based on metrics, usability findings, customer feedback and competitive study. Key Projects:- Walgreens, Mobile Product Management.

Bengaluru Area, India

Consulted with organizations from different industries ranging from Oil and Gas, IT, telecom to FMCG across the globe in re-engineering their processes utilizing SAP’s offeringsInvolved in Partner enablement – Facilitate companies in developing SAP competencies through trainings, workshops and mentorshipContributed towards pre-sales activities with the Bid.

Bengaluru Area, India

Consulted with organizations from different industries ranging from Oil and Gas, IT, telecom to FMCG across the globe in re-engineering their processes utilizing SAP’s offerings. Certified SAP Netweaver WAS ConsultantKey Projects:Designed and implemented the sales web platform for SAP’s new product for small businesses

Bengaluru Area, India

- Designed and implemented web applications using SAP Netweaver technologies for large enterprises - Certified SAP Enterprise Portal Consultant

Mba, Marketing And Strategy

- CGPA 3.48/4 - GMAT 730 - Specialization in Marketing and Strategy & Leadership

B.Tech, Computer Science And Technology

Ranked 3rd in Computer Science and Engineering, Class of 2004