Santtosh Jha Email & Phone Number

A seasoned Sales Leader with an Executive Diploma in Business Strategy and Professional Diploma in Digital Product Management, having over 15 years of hands-on expertise in Inside Sales, Sales Funnel Management, Revenue Generation, Sales Strategy, Planning & Operations, P-&-L Management for both, the team and business vertical.With my thorough understanding of EdTech & Education Landscape, I have catered almost all segments in the Industry, from KG to K12 and to the working professionals with programs varying from tutoring courses, higher-educational courses, executive educational courses and vocational training programs.• Sales Management: Consistently surpassed sales targets, fostered robust customer relationships, and applied performance monitoring system, resulting in a 17% boost in productivity.• Team Leadership: Have been mentoring my teams to success and achieving exceptional results for 10+ years.• EdTech: Deep understanding of the EdTech landscape, with a focus on managing diverse educational products and teams from ideation to successful revenue generation and customer satisfaction.• Program Management: Successfully conceptualized and launched 2 programs and grew the overall revenue to 11X using Agile methodology.• Sales Planning & Operations: Expertise in developing Inside Sales KRAs and KPIs, forecasting, and streamlining sales SOPs for maximum efficiency.• Scaling Sales Team for Business Growth: Successfully expanded the tele-sales team from 4 counsellors to 60+ counsellors while scaling the revenue from $4000 per month to $42000 per month.💼 Business Skills Set:* Business Strategy* Analytical Thinking* Influence and Persuasion* Strategic Planning* Competitor Analysis* CRM Management* Time Management* P & L Management* Business Analysis* Stakeholder Management* Sales Strategy and Planning * Sales Forecasting* Sales Operations* Business Development* Customer Acquisition* Team Mentoring* Market Research* Agile Methodology* Scrum Methodology* Product Management* Product Development* Product Road Mapping* Go-To-Market Strategy* Product Strategy & Lifecycle Management💻 Tech Skills Set:* Tableau (Basics)* Microsoft Power BI (Basics)* Microsoft Excel* Microsoft PowerPoint Presentation* Python Intermediate

• 

  Freelance

  Consulting Projects

  Jan 2024 - Present - Delhi, India

  • Setting-up inside sales team from scratch for placements and document verification under PMKK & PMKVY Project.• Invoked proper documentation tracking system for students completed training and eligible for placements.• Designed the process in lieu with the standards set by Ministry of Skills for Training Partners.• Continuously monitored and evaluated the effectiveness of the SOPs, adjusting as needed.• Prepared and implemented Inside Sales KPIs, CAC, TAT & SLAs, etc.