Supika Benchaangkul Email & Phone Number

Milpitas, California, Us

• Create quotes and RMAs in SAP, reviewed and updated sales order configurations.• Review and retire gating items prior to sales order shipments.• Collaborate with cross-functional teams, including finance, sales, and engineering, to resolve daily action items.

Santa Clara, California, Us

Main point of contact for escalation booking issues for both internal and external stakeholders

Mountain View, California, Us

Provide support to sales team with deal structure and direction to resolve issues

San Francisco, California, Us

Full accountability over the assessment and validation of sales agreements of licensing to ensure its completeness and adherence to company’s policies and service-level agreement (SLA)Strict oversight to non-compliant orders while addressing all order issues alongside the Finance and Legal teamsKey role in keenly checking of order fulfillment and optimizing of resources to devise and apply an effective solution to order discrepanciesCarrying out of tasks such as supporting the Sales Team in executing process, from “quote-to-cash” to order fulfillment along with the internal accounting and Sarbanes-Oxley Act (SOX) controls by performing monthly close reconciliations; as well as processing sales transaction using Salesforce.com (SFDC) and CRM tools to guarantee the reliability for financial reporting

Redwood City, Ca, Us

Proficient use of Microsoft Dynamics Great Plains in processing sales orders in alignment with company policiesGuaranteeing of smoothness of operations by reviewing contracts for non-standard terms and confirming purchase order against detailed checklistProvision of internal support to the order life-cycle, from contract execution to revenue recognition, while handling backlog in SFDC to secure orders flow in the order fulfillment cycleSignificant assistance to the Sales and Finance teams in identifying and applying corrective actions to account receivable discrepancies, as well as completing final booking numbers per month

San Jose, California, Us

Integral role in the implementation of effective resolution to sales order issues, in conjunction with Deal Desk, Revenue, and other cross-functional teamsPartnership with Americas (AMER), Asia-Pacific (APAC), and Europe, Middle East and Africa (EMEA) Sales teams in generating and meeting client lead timesClose coordination with Sales Team regarding some clarification on customer quotes and purchase ordersSystematic documentation and monitoring of sales orders using Oracle ERP system, SFDC, and Siebel Sales toolsHeadship in ensuring the proper validation and delivery of all requisitions and purchase orders in accordance with corporate guidelines and internal compliance policies

Facilitation of customer requirements by providing necessary materials and suggesting suitable products and solutionsUse of key talents in modifying price quotes, purchase orders, and billing in ERP system, while addressing requests on product availability, pricing, lead times, and shipping statusUse of SAP pricing verification during the creation and invoicing of customer orders which involved Management and monitoring of inventory management system and processing of all return merchandise authorization (RMA) requests and discrepant returns

Go-to-person for all matters concerning sales, operations, and customer communicationKey participation to sales regions toward the attainment of monthly, quarterly, and annual sales targetBoosting of efficiencies and customer satisfaction by creating ways to meet customer requestsResponsibility in collecting and evaluating forecast data to generate incremental supply for quarter allocation