James Feather

James Feather Email and Phone Number

Network Operations Engineer II (Remote) @ Rayne Technology Solutions, Inc.
Salinas, CA, US
James Feather's Location
Salinas, California, United States, United States
James Feather's Contact Details

James Feather work email

James Feather personal email

n/a
About James Feather

"As problems are coming into focus, solutions are too."Experienced Systems Administrator with a knack for keeping MSP environments running smoothly. Great at boosting network performance, solving tricky issues fast, and locking down system security. Always looking to make things run more efficiently and excited to bring my tech skills to a fast-paced, collaborative IT team.

James Feather's Current Company Details
Rayne Technology Solutions, Inc.

Rayne Technology Solutions, Inc.

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Network Operations Engineer II (Remote)
Salinas, CA, US
Website:
raynetech.com
Employees:
10
James Feather Work Experience Details
  • Rayne Technology Solutions, Inc.
    Network Operations Engineer Ii (Remote)
    Rayne Technology Solutions, Inc.
    Salinas, Ca, Us
    View
  • Dataflow Business Systems, Inc.
    It Operations Manager (Hybrid)
    Dataflow Business Systems, Inc. Jan 2023 - Present
    Salians, Ca, Us
    -Designed and deployed scalable network architectures for clients, improving overall network performance by 30%.-Led network security enhancements, reducing vulnerabilities by 40% through routine security audits.-Resolved escalated technical issues with a success rate of 95% for timely incident resolution.-Optimized network monitoring processes, improving detection time for network failures by 20%.-Managed vendor contracts, securing cost-effective solutions that saved 15% on hardware and software procurement.
    View
  • Rayne Technology Solutions, Inc.
    Network Operations Engineer Ii (Remote)
    Rayne Technology Solutions, Inc. Jan 2019 - Jan 2023
    -Delivered Level 2-3 technical support to 2,500+ users across 50+ organizations, resolving 6,500+ tickets with an average closure time of 12 hours.-Spearheaded Multi-Factor Authentication (MFA) deployment, improving security for 50+ organizations.-Developed Azure workflow automations, reducing manual processes and saving 10+ hours/week.-Collaborated with CEOs to design and implement custom IT solutions, boosting client satisfaction by 25%.
    View
  • Dataflow Business Systems, Inc.
    It Support Engineer (Hybrid)
    Dataflow Business Systems, Inc. Jan 2018 - Jan 2019
    Salians, Ca, Us
    -Managed IT support for 500+ users across 20+ organizations, achieving a 20% reduction in system downtime.-Optimized network troubleshooting procedures, cutting issue resolution time by 15%.-Trained end users in IT best practices, leading to a 15% reduction in helpdesk requests.
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  • The Salvation Army Monterey Peninsula Corps
    Technical Support Specialist (On-Site)
    The Salvation Army Monterey Peninsula Corps Jun 2013 - Jun 2018
    -Provided IT support for 100+ staff, maintaining 99% uptime across multiple platforms (Windows, macOS, iOS).-Assisted in the administration of network security, reducing incidents of malware infections by 50%.-Installed and configured hardware and software solutions, reducing installation time by 20%.

Frequently Asked Questions about James Feather

What company does James Feather work for?

James Feather works for Rayne Technology Solutions, Inc.

What is James Feather's role at the current company?

James Feather's current role is Network Operations Engineer II (Remote).

What is James Feather's email address?

James Feather's email address is ja****@****dbs.com

Who are James Feather's colleagues?

James Feather's colleagues are Hassan Ait Aissa, Robert Sison.

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