Credit Mnager-Project Management
Current- Managed and resolved complex credit-related queries for auto loans, coordinating with credit managers and tech teams to enhance process efficiency.
- Led a project focused on resolving transaction limit issues for Direct Selling Agents (DSA) within the bank's software. Conducted UAT testing and ensured successful deployment in production environments.
- Analyzed auto loan approval processes at three critical stages: Retail Credit (RC), Local Credit (LC), and Straight Through Processing (STP), identifying opportunities to streamline approvals.
- Leveraged data insights to propose shifting eligible cases from LC to RC, reducing the loan cycle time and increasing the bank’s competitiveness in the market.