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Supreet Bainssharma Pmp, Scp(Shrm),Prosci Email & Phone Number
Adjunct Faculty
at
Montclair State University
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Adjunct Faculty
Location
New York City Metropolitan Area, United States
Who is Supreet Bainssharma Pmp, Scp(Shrm),Prosci? Overview
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Quick answer
Supreet Bainssharma Pmp, Scp(Shrm),Prosci is listed as Adjunct Faculty at Montclair State University, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Supreet Bainssharma Pmp, Scp(Shrm),Prosci.
Supreet Bainssharma Pmp, Scp(Shrm),Prosci previously worked as Director, Enterprise PMO at Non-Profit and Consultant PMO Director at Non-Profit. Supreet Bainssharma Pmp, Scp(Shrm),Prosci holds Grad Diploma, Advertising & Pr from Indian Institue Of Mass Communication.
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Email format at Montclair State University
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Montclair State University
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Profile bio
About Supreet Bainssharma Pmp, Scp(Shrm),Prosci
My ‘why’, is to help people and organisations flourish. I do that as a project and organisational change management consultant and mentor, working with C-suite to deliver change. I leverage my multi-cultural global experiences to build execution efficiency and strategic alignment, by focussing on process, people and technology and their interactions. If I’ve worked with you on a Consulting assignment, you know I’m at ease with all organizational levels from C suite to frontline teams. You know I want to know where the problems are. You know I like to get into the weeds but not get lost in the weeds. You know I don’t scare easy and a complex assignment is buttercream to me, and I work to demystify the complex and structure the ambiguous. You know I understand culture change works when it happens in the trenches, and the leadership effort it takes to make that happen. You know I keep my eye on the goal and deliver. You know you want me in your team. sbainssharma@yahoo.com.
Listed skills include Project Delivery, Training, Leadership, Airlines, and 36 others.
Current workplace
Supreet Bainssharma Pmp, Scp(Shrm),Prosci's current company
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8 roles
Supreet Bainssharma Pmp, Scp(Shrm),Prosci work experience
A career timeline built from the work history available for this profile.
Director, Enterprise Pmo
Current
Jul 2024 - Present
Consultant Pmo Director
Jan 2021 - Jun 2024
Adjunct Faculty
Current
Jan 2021 - Present
Founder
Current
Ark Consulting Services
I provide bespoke communication and people improvement strategies through customized workshops and training sessions. Specialization areas include Leadership Development, Project Management training, Change Management Skill Building, Executive presence, and a special focus on topics relevant to women in business today.
Nov 2017 - Present
Project Lead, Global Contact Centres
Delivered global transformation projects, supporting enterprise wide change agenda, working in a matrix structure with a PMO.Projects included - - Implementation of new system GUI for contact center agents, automating keystrokes and thereby increasing call quality- Partnering with technology team to shape and deliver technology services to improve contact center operations globally, achieved 20% reduction in call handling time as a result. - Outsourcing of 3 million + calls to vendor, in which I was part of team delivering project, and was later embedded on site with vendor. Part of delivering strategic change end to end. - Executed physical expansion of India contact center site by 40% under stringent timelines. - Supporting redundancy by infrastructure upgradation, executes with zero operational disruption.
Sep 2009 - Jan 2015
Unit & Projects Delivery Manager
Dual role with responsibility of manual back office transaction team, and managing of inhouse traditional automation specialists. Delivered the following - - embedded Kaizen techniques to process re-engineer and improve transaction handling for back office unit, achieving targeted FTE reduction- Provided the last mile link in queue sorting and prioritizing requests for ticket reissue/refund during weather disruption (this is pre API and thus platform integration as an issue) - Automating messaging to customers when flights were rescheduled.
Apr 2008 - Sep 2009
Teamleader, Contactba Global Support
Supervisory and team management , responsible for SLA and TAT(Turn around time) delivery, as well as people. Deep Ops experience, ranging from transitioning new processes, systems integration and training for teams, creation of process improvement initiatives, to driving better performing culture through team initiatives, process re-engineering, documentation and systems improvements. People experience and tasks included recruitment and hiring, undertaking administrative tasks such as leave recording, new hire orientation, initiating and tracking L & D and mandatory trainings, conducting staff training and more. Operations is the core of business processes and this experience taught me industry agnostic skills which can be applied to most operational businesses.
Jan 1999 - Mar 2009
2 education records
Supreet Bainssharma Pmp, Scp(Shrm),Prosci education
Grad Diploma, Advertising & Pr
Indian Institue Of Mass Communication
B.A. Eco (Hons), Economics
Miranda House, University Of Delhi
FAQ
Frequently asked questions about Supreet Bainssharma Pmp, Scp(Shrm),Prosci
Quick answers generated from the profile data available on this page.
What company does Supreet Bainssharma Pmp, Scp(Shrm),Prosci work for?
Supreet Bainssharma Pmp, Scp(Shrm),Prosci works for Montclair State University.
What is Supreet Bainssharma Pmp, Scp(Shrm),Prosci's role at Montclair State University?
Supreet Bainssharma Pmp, Scp(Shrm),Prosci is listed as Adjunct Faculty at Montclair State University.
Where is Supreet Bainssharma Pmp, Scp(Shrm),Prosci based?
Supreet Bainssharma Pmp, Scp(Shrm),Prosci is based in New York City Metropolitan Area, United States while working with Montclair State University.
What companies has Supreet Bainssharma Pmp, Scp(Shrm),Prosci worked for?
Supreet Bainssharma Pmp, Scp(Shrm),Prosci has worked for Montclair State University, Non-Profit, Ark Consulting Services, and British Airways.
How can I contact Supreet Bainssharma Pmp, Scp(Shrm),Prosci?
You can use AeroLeads to view verified contact signals for Supreet Bainssharma Pmp, Scp(Shrm),Prosci at Montclair State University, including work email, phone, and LinkedIn data when available.
What schools did Supreet Bainssharma Pmp, Scp(Shrm),Prosci attend?
Supreet Bainssharma Pmp, Scp(Shrm),Prosci holds Grad Diploma, Advertising & Pr from Indian Institue Of Mass Communication.
What skills is Supreet Bainssharma Pmp, Scp(Shrm),Prosci known for?
Supreet Bainssharma Pmp, Scp(Shrm),Prosci is listed with skills including Project Delivery, Training, Leadership, Airlines, Recruiting, Strategy, Succession Planning, and Team Management.
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