♦ Leading corporate development, operational & business strategies, and improvement initiatives to achieve defined goals and expand market share. Overseeing a wide variety of operational and fiscal responsibilities to ensure optimal business performance and significant revenue enhancements.♦ Conceptualizing and implementing strategic initiatives to propel the achievement of corporate goals and objectives♦ Assisting in developing and implementing strategic sales plan; including, resource allocation, budgeting & forecasting♦ Collaborating with team to monitor, analyze and communicate business trends and performance of key business metrics♦ Conduct analysis of existing business conditions and recommend strategic changes in sales and service models to improve business results♦ Analyzing actual results against expected performance and communicated areas for improvement♦ Create and work a territory business plan to achieve targeted, performance goals by identifying, advancing and closing deals♦ Develop and maintain personal relationships with key decision-makers on the highest possible levels and own senior management♦ Manage key point of sales and ensure all retail marketing activities & campaign are smoothly roll-out

♦ Meeting with clients to discuss their needs and providing them with recommendations for products or services that would meet their objectives.♦ Managing client accounts to ensure that their needs are met and that they are satisfied with the service.♦Meeting with clients to discuss strategies for increasing sales or improving customer satisfaction.♦ Managing client accounts to ensure that their needs are met and that they are satisfied with the service.♦ Recruiting, training, coaching, and managing a sales team.♦ Monitoring competitors’ activities in order to identify opportunities for new business or new approaches to existing business.

♦ Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.♦ Maintaining an accurate record of all leads and actual sales.♦ Preparing accurate sales forecasts to assist the company in making sound business decisions.♦ Regularly evaluating the performance of the inside sales team.♦ Evaluating current sales practices and procedures to determine whether they are effective in generating sales.♦ Recommending and implementing improvements to current sales practices and procedures as needed.♦ Addressing and resolving customer complaints.♦ Coach, train, evaluate and monitor sales representatives performance♦ Building an open-communication culture inside my team

♦ Developed managed and finalized professional quotes, acting as the liaison between vendors and customers.♦ Key Account Handling.♦ Product Demonstration and training.♦ Coordinated and directed activities of telemarketing staff resulting in productivity improvement♦ Researched, evaluated, and updated data on open opportunities and potential leads. Improved and maintained support contract database by preparing and communicating support proposals (new and renewal) and following up for closure.♦ Played a key role in new adobe marketing channel sales strategy with the publishing industry.♦ Maintained a high level of service knowledge with sales and product training.♦ Building the database of clients/prospective clients.

Key tasks handled:♦ Inside Sales Operation ♦ Branding & Promotion♦ Customer relationship ♦ Event handling