*Managing Partnership channel sales for RazorpayX (Saas), with Payroll (HRMS) , Buisness Banking plus and Source to Pay sales*Leading a team of 5 Account Executives as part of the Partnership sales pod.*Conduct live product demonstrations over the phone, via Zoom and face to face with CFO, CEO and Founders*Provide expert guidance and support to partners, ensuring high satisfaction levels and long-term business retention*Responsible for creating sales process and reducing the time taken to onboard merchants.Represented RazorpayX at various events, including Glopac, SAS Insider, and SIRC.Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, forecast and track key account metrics.

*Responsible for Product Return Analysis and customer order related issued. Worked in 500+ products.Conducted in depth analysis based on databases and negotiated with sellers for formulating resolution to customers.*Collaborated with sellers and other key stakeholders to streamline the process of product analysis and create related content for databases.*Conducted Marketing Analysis for potential merchants in UK and Indian region and implemented 'Merchant Fulfilled Network',where merchants used only AWS but not their warehouse services.*Reviewed constantly the customer feedback and suggested ways to improve the process and customer service levels which increased satisfaction rates from 75%- 90%.*Additionally, was in charge of counterfeit product resolution, conducting indepth research about the products and managing the suspension of sellers.

*Develop strategies and business for the firm by building corporate relationships with customers and the industry market leaders*Prospect for potential new clients and turn this into increased business. Research and build relationships with new clients.*Cold call as appropriate within the market or geographic area to ensure a robust pipeline of opportunities ,Meet potential clients by growing, maintaining, and leveraging network.*Set up meetings between client decision makers and company’s practice leaders/Principals,plan approaches and pitches*Handled projects of Domestic and International events in India and Africa.