Supriya Rathore Email and Phone Number

Working as the HR Manager for the whole organisation (Canada and United States). Advising on HR strategy as per Company’s strategy. Implemented Objectives and Key Results (OKRs) as leadership goal-setting in line with organisation’s strategy framework. Designed and written Performance Management System. Policy research, writing, release and administration. Tracking and managing vacation. Coordinating the recruitment and selection process from start to finish including, writing job descriptions, posting job ads, conducting HR interviews, releasing offer letters. Conducting HR onboarding and documentation at joining. Managing employee relations and helping employees manage change.Group’s benefits administration including - enrolling new joiner to company benefits, updating changes, terminating benefits at exit. Coordinated and implemented benefits for US subsidiary. Maintaining relations and resolving people issues through direct conversations with employees. Executed termination cases. Conducted job evaluation and salary analysis on existing roles. Managing internal communications. Organising company and employee engagement events both virtually and in-person. Additional Responsibilities:Managing compliance requirements for Frostbyte on supplier management platforms (E.g. Avetta). Contracts review and negotiation. Annual renewal of Commercial Insurance. Administration of Office 365 and other systems licences. Executed a Multi-Factor Authentication (MFA) exercise for active accounts. Data analysis on company operations as per requirement.

Worked as part of the Business Acquisition Support HR team. BAS HR works closely with Sales and Pre-Sales teams to support them with all HR requirements as part of pursuing business opportunities as well as acts as a consultant in times of people transition based on change management principles. The role involved providing information on HR policies, initiatives and related data for Request for Proposal submissions, pitching Tech Mahindra as an employer of choice, reviewing contracts to balance HR sections, analyzing client in-scope employees compensation and benefits to provide appropriate HR cost, comparing client employment practices with Tech Mahindra's to identify differences and suggest appropriate people transition approach and support during client interaction. Provided support to proposals with global scope, with a special focus on Canada and US based projects. As part of other projects taken I developed the Culture Code of Tech Mahindra outlining the culture and leadership Do’s and Don’ts in the form of a self-explanatory document. Created the Business Acquisition Support HR Primer intended to be a detailed self-explanatory manual to inform a new team member on role and responsibilities and equip him/her with starting knowledge to begin carrying out the duties. Worked on analysing the end-to-end joining experience charting out a new-comer’s journey from recruitment to date of joining, using the principles of Design Thinking and suggesting solutions to improve the same.

Worked on multiple organizational culture projects at group level across Mahindra Sectors right from the conceptualization stage to the implementation stage followed by project administration and sustenance. Liaised with Sector HR Heads, senior external consultants, internal IT teams and external vendor partners on various projects managing expectations of all stakeholders effectively. Have managed projects in the space of leadership competencies and assessment of these.Was part of project on developing and eventually managing an in-house Multi-Rater Feedback Survey Instrument based on key Mahindra Leadership Characteristics acting as a base for critical Talent Management and Senior Leadership Developmental interventions. The in-house tool helped bring down assessment costs significantly and align assessment and development needs on leadership competencies considered most important by the organization. I was also the central administrator of the tool and helped on-board and train sector and company level administrators. Successfully launched a group wide employee advocacy initiative with an aim to further the organization brand on social media. Was part of a cross-functional team that conceptualized, developed and launched the project. It was based on the concept of employee advocacy. Project led to significant social media reach and had a high ROI. Managed engagement and rewards and recognition for participants with fellow-team members. Organized prestigious annual group-wide competition, end-to-end, meant to reinforce cultural tenets and core values among shop floor associates with multiple stages and massive employee participation. Was manager Rise HR Projects, the OD & Change department at the Group Level with exposure to various department activities such as managing budgets, organizing review meetings, creating review presentations, and creating department action plans.

Carried out a successful project on creating Career Paths and Proficiency Matrix for functional competencies for the Customer Service and Logistics Function. Conducted extensive external benchmarking (with leading FMCG firms), literature review, study of competencies and Job Descriptions, senior manager interviews and understood employee aspiration as part of the project. Was awarded a Pre-Placement Interview offer basis the performance in the project.