Supriya Chakravarty Email & Phone Number

Santa Clara, Ca, Us

Santa Clara, Ca, Us

• Provide leadership and manage a team of treasury services implementers specializing in US domestic treasury management, file transmission, and international cash management services.• Coaching and development of client-facing team to provide excellent client care• Drive business readiness activities to facilitate commercialization and go-to-market strategies for payment and fraud prevention products via multiple channels• Development of treasury management implementation processes to mitigate risk and ensure compliance with regulatory requirements

Santa Clara, Ca, Us

• Develop scalable workload management system to enable efficient resource management & improve time to revenue• Coached direct reports with enhancing core skill sets & communication skills resulting in promotions for them.• Developed and conducted training and information sessions for treasury management sales and delivery teams.• Delivered a presentation regarding client needs and expectation when expanding globally and represented Silicon Valley Bank at the IBOS Association Business Development Meeting in Windsor, UK in October 2022.• Collaborated with product management to vet new partner banks in Ireland, France, Germany & Mexico. Developed client referral and onboarding processes for each bank to meet their KYC and AML requirements and SVB’s product offering parameters.• Collaborated with cross-functional teams in the commercialization of new Fraud Control Service and ACH origination platforms.• Led numerous change management and process improvement initiatives aimed at increasing efficiencies

Santa Clara, Ca, Us

• Responsible for implementation of complex domestic and international treasury management solutions and managing multiple projects concurrently.Subject matter expertise in International and Multi-currency Account set ups, ACH, Check Print, Check Positive Pay, Wire origination and information reporting via server-to-server file transmission, ACH & Check Positive Pay via file upload, Lockbox, Remote Deposit Capture, Information reporting and payment origination via Swift.• Developed training materials and cross-functional collaboration tools geared to streamline processes, improve client experience and time to revenue• Peer mentor for other associates and advisors on the team• Initiate process improvement initiatives, lead cross-functional initiatives to develop materials and host training for teams providing maintenance support for international product offerings

Santa Clara, Ca, Us

Project management and implementation of global cash management services and relevant technology platforms.- Responsible for managing international treasury management implementation projects.- Experienced in communicating project outline, task plans in working with private companies, public companies, VC and Private Equity Firms.-Proficient in UK AML and KYC regulations and client due diligence process.-Responsible for implementation of global treasury services with IBOS network banks and partner banks in Canada and Asia Pacific region.-Experienced in implementation of domestic treasury solutions including ACH, Remote Deposit Capture and Fraud Control Services.

Santa Clara, Ca, Us

- Effectively managed a portfolio of over 400 domestic and international technology companies.- Enhanced client retention and relationship by identifying cross-selling opportunities for the global cash management services. - Responsible for onboarding both US based and hybrid (US/UK) clients in adherence to all KYC and BSA/AML requirements. - Trained clients on the online banking technology platforms and ensuring the implementation of all relevant cash management services. - Responsible for maintenance and handling of all escalated issues pertaining to international and domestic cash management services including various deposit, payable and receivable solutions for US and Hybrid (US and UK based) clients. - Mitigated risk through the positioning and implementation of fraud prevention products.- Participated in various project involving implementation and enhancement of digital onboarding and banking platforms

London, England, Gb

- Data coordination and analysis for over 1000 company owned stores- Data reporting and coordination of procurement for the California, Nevada and Arizona markets- Coordination of events and trainings

Master'S Degree, Linguistics

Bachelor'S Degree, Literature