Who is Supriya C.? Overview
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Supriya C. is listed as Superannuation Adminstrator at GROW Inc, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Supriya C..
Supriya C. previously worked as Superannuation Consultant at Mercer Australia.
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GROW Inc
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About Supriya C.
Supriya C. is a Superannuation Adminstrator at GROW Inc.
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2 roles
Supriya C. work experience
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Superannuation Consultant
Helpline Customer Connect Team as Customer Service Specialist May 2022 - presentRoles & Responsibilities:As a Task Master:Completing tasks on time along with Outlook urgent tasks and the random tasks from peers.Co-ordinating with other teams so that we deliver on time solutions to our members.Ontime assistance to our team members with PR.Training and mentoring.Constantly taking efforts in maintaining and achieving team goals.Liaison with the admin teams and TL's… Show more Helpline Customer Connect Team as Customer Service Specialist May 2022 - presentRoles & Responsibilities:As a Task Master:Completing tasks on time along with Outlook urgent tasks and the random tasks from peers.Co-ordinating with other teams so that we deliver on time solutions to our members.Ontime assistance to our team members with PR.Training and mentoring.Constantly taking efforts in maintaining and achieving team goals.Liaison with the admin teams and TL's including fellow HC team members for achieving the desired results.Contributed to closing record number of emails and maintaining the SLAEscalating members concerns to the appropriate team so that they get addressed.Providing end to end service.Maintaining 100% Quality & Compliance.Taking initiative to verify and update documentations in a timely manner.Ensuring processes are compliant, transparent, and easy.Follow-ups with associated teams to ensure high level of customer service.Attention to details and accuracy while working with customer queries or concerns.Identifying inaccuracies in processes and resolving them.Achievements & RecognitionAchieved the level of SME in HCC Tasks & Emails in a very short period.Helpline Team as a Consultant May 2021 to April 2022Handling inbound calls.Delivering great service to call handlings.Achieved 100% Quality.Maintaining the SLA.Training and mentoring.Achievements & RecognitionCertificate of achievement for outstanding results for call handling.Insight in excellence for 100% calls. Show less
FAQ
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What company does Supriya C. work for?
Supriya C. works for GROW Inc.
What is Supriya C.'s role at GROW Inc?
Supriya C. is listed as Superannuation Adminstrator at GROW Inc.
Where is Supriya C. based?
Supriya C. is based in Melbourne, Victoria, Australia while working with GROW Inc.
What companies has Supriya C. worked for?
Supriya C. has worked for Grow Inc and Mercer Australia.
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