Surabhi Dave Email & Phone Number

New Delhi, Dl, In

As a Strategic Operations Manager, I have been instrumental in driving operational excellence and enabling business growth through strategic initiatives, data analytics, and cross-functional collaboration. I worked closely with executive leadership, including the CEO, to streamline processes, improve decision-making, and execute strategies that support the company's vision.Key Responsibilities and Achievements:Strategic Planning & Execution: Developed and implemented strategic initiatives that enhanced business performance, improved operational efficiency, and supported revenue growth. Successfully aligned project execution with organizational goals.Sales Operations & Enablement: Managed end-to-end sales operations, from refining sales processes to optimizing sales forecasting and target planning. Collaborated with sales teams to design effective incentive structures and performance metrics, driving substantial revenue recognition and business scalability.Data-Driven Decision Making: Utilized data analytics to identify inefficiencies, streamline reporting workflows, and drive automation. Improved data visibility and cross-regional collaboration by implementing data-driven strategies that enabled better communication and faster decision-making.Cross-Functional Leadership: Led teams across multiple functions, including sales, operations, and customer success, to execute high-impact projects. Fostered a collaborative work environment that encouraged innovation, accountability, and continuous improvement.Stakeholder Engagement & Communication: Engaged with senior leaders and cross-functional teams to ensure alignment on strategic priorities. Presented insights and actionable recommendations that informed executive decision-making and drove business outcomes.Core Competencies: Strategic Planning, Sales Operations, Data Analytics, Process Optimization, Stakeholder Engagement, Cross-Functional Collaboration, Risk Management, Business Growth.

India

As a Program Manager specializing in Software Program and Delivery Management, I excel in leading complex software projects from conception to completion, ensuring seamless delivery and high client satisfaction. My role involves managing multi-disciplinary teams, driving project execution, and delivering solutions that align with business objectives and client expectations.Key Responsibilities and Achievements:Program Management & Execution: Led the end-to-end delivery of software programs, managing project scope, timelines, and resources to ensure successful outcomes. Oversaw all phases of the software development lifecycle (SDLC), from requirements gathering to deployment and support.Team Leadership & Collaboration: Directed cross-functional teams of developers, testers, business analysts, and stakeholders, fostering a collaborative environment that prioritized innovation, quality, and timely delivery. Project Management: Managed project roadmaps, schedules, and resource allocation, ensuring alignment with client goals and delivery timelines. Focused on maintaining project momentum and adapting to evolving project needs.Stakeholder Management: Served as the primary liaison between clients, project teams, and executive leadership, ensuring clear communication and alignment on project objectives. Provided regular updates on project status, risks, and milestones, building stakeholder confidence and satisfaction.Quality Assurance & Continuous Improvement: Applied best practices in quality assurance, minimizing defects and ensuring the software met client specifications. Risk Mitigation & Compliance: Identified potential risks early in the project lifecycle and implemented strategies to mitigate them, preventing disruptions. Ensured compliance with industry standards.Core Competencies: Program Management, Software Delivery, Cross-Functional Leadership, Stakeholder Management, Risk Mitigation, Quality Assurance, Continuous Improvement, SDLC Management.

Pune Area, India

Worked with world's one of the leading Swiss investment banksProject Management ActivitiesEstimating testing efforts; estimating budget for QA; planning QA time lines in accordance with project time lines.Creating QA strategy; planning design, execution, and regression testing phase; and communicating the plan and strategy to stakeholders.Identifying risk and creating risk mitigation plan by coordinating with all the stakeholder.Quality Assurance Lead ActivitiesUnderstanding test requirementsReview test cases and test scripts, and signing them off.Executing test, reporting defects, and monitoring QA execution progress.Providing QA Sign off, and closing the QA Cycle.Managed the system testing and UAT among geographically diverse locations.Conducting internal audit.Monitored KPIs and made changes to the process to increase efficiency.Human Resource management activities in ProjectMonitoring performance of the resources and providing feedback in Appraisal process.Discussing the aspiration and creating the growth path for team members.Screening and training candidates for project.

Pune Area, India

Worked with world's one of the leading Swiss investment banksSoftware requirement understanding. Identifying and assessing risks, and communicating the risks to project stake holders.Designing test cases and test scripts for testing.Executing tests, reporting and retesting defects.Performing regression testing.Communicating test design & execution progress to project stakeholders.Providing QA Sign off, and updating all the relevant matrix.Provided support to the client and 3rd party vendor for User acceptance Testing(UAT) Updating the regression test cases and test script.

Pgp, Strategy And Leadership

Master Of Science (Ms), Information Technology

Bachelor Of Science (B.Sc.), Physics

Ssc, General, 88.71

Corporate Finance