- Cross-functional role with the products and legal team; identified inadequacies in existing payment processes and redressed GBP 1.8 million in payments to customers, thus revamping the payments process.- Developed a customer acquisition model for Relationship Managers (RMs) using the customer 360 approach by leveraging existing customer relations, cross-border subsidiaries and connected parties.- Led a team of 3 data analysts in planning, process design, automation, and project… Show more - Cross-functional role with the products and legal team; identified inadequacies in existing payment processes and redressed GBP 1.8 million in payments to customers, thus revamping the payments process.- Developed a customer acquisition model for Relationship Managers (RMs) using the customer 360 approach by leveraging existing customer relations, cross-border subsidiaries and connected parties.- Led a team of 3 data analysts in planning, process design, automation, and project management of the regulatory process to identify risky customers for HSBC Global Commercial Banking (part of AML requirement). Improved efficiency in the identification of gaps and reporting by 25% saving 2 FTE.- Developed and designed KPIs to reduce and track unsuccessful cheque payments made to customers- Proactively proposed and implemented the data management process of developing an automated solution using Qlik and Python, combining 10 reports into a single user-friendly dashboard for non-tech users. Show less

- Developed a logistic regression model in Python to predict the loan patterns of small business customers in the UK. Enabled RMs to drive customer campaigns for lending products- Developed a Qlik dashboard to help the Commercial Banking product team assess the sales across different product segments. This process successfully flagged potential mis-sales of 3 products globally and identified cross-sell opportunities.-Identified the negative impact of the pandemic on Trading products –… Show more - Developed a logistic regression model in Python to predict the loan patterns of small business customers in the UK. Enabled RMs to drive customer campaigns for lending products- Developed a Qlik dashboard to help the Commercial Banking product team assess the sales across different product segments. This process successfully flagged potential mis-sales of 3 products globally and identified cross-sell opportunities.-Identified the negative impact of the pandemic on Trading products – account receivables, payables, and export bills. This enabled the Commercial Banking business to develop actionable strategies to assist troubled customers by co-creating products during the pandemic.- Analyzed large sets of unstructured data using SQL and Python to build, forecast, and report on metrics that drove core banking strategy for key business initiatives Show less

-Developed a predictive model (Python) to determine the digital participation and conversion amongst small Business Banking customers in the United Kingdom. This enabled a new platform to onboard Business Banking customers

Identified 20,000+ prospective clients for international subsidiary banking using Dun and Bradstreet’s data analysis tool and modelled the data to identify prospects based on priority using SAS.

I had the opportunity to gain hands-on experience by working on-site, immersing myself in the world of construction and design. Through close study, observation, and active engagement, I developed a comprehensive understanding of the intricacies involved in construction processes. I actively contributed to various tasks, including creating bar-bending schedules, participating in the initial stages of plan designing, and assisting in construction management on-site. This multifaceted involvement… Show more I had the opportunity to gain hands-on experience by working on-site, immersing myself in the world of construction and design. Through close study, observation, and active engagement, I developed a comprehensive understanding of the intricacies involved in construction processes. I actively contributed to various tasks, including creating bar-bending schedules, participating in the initial stages of plan designing, and assisting in construction management on-site. This multifaceted involvement allowed me to expand my knowledge and skills in the field while actively contributing to the successful execution of building a Cancer Hospital Show less

I participated in a fascinating project that focused on analyzing the seismic behavior of a single-storey frame with a rigid slab and inclined legs. Our work delved into the principles of structural dynamics, allowing us to develop a comprehensive model. Subsequently, we extended our findings to multi-storey structures to investigate their response patterns in the event of an earthquake. Our ultimate goal was to identify effective measures for mitigating seismic hazards and ensuring the safety… Show more I participated in a fascinating project that focused on analyzing the seismic behavior of a single-storey frame with a rigid slab and inclined legs. Our work delved into the principles of structural dynamics, allowing us to develop a comprehensive model. Subsequently, we extended our findings to multi-storey structures to investigate their response patterns in the event of an earthquake. Our ultimate goal was to identify effective measures for mitigating seismic hazards and ensuring the safety of such structures Show less