Surabhi Pandey Email & Phone Number

New York, Ny, Us

New York, New York, United States

I had the opportunity to collaborate with the amazing team at Glimpse Group on the development of Foretell Reality VR app and website redesign. My role involved conducting extensive UX research to ensure the product was accessible and easy to use for all users. In addition, I conducted a comparative analysis with similar products in the market to understand trends that enhance the website's functionality and appeal. One of the highlights of my work was redesigning the content strategy, navigation, information architecture, terminology, and UI elements based on the research. These changes have significantly improved the website's overall user experience. It's exciting to be a part of the team that's shaping the future of virtual reality technology. #website redesign #VR #UX #design #collaboration

New York, New York, United States

Led a team of UX designers in collaborative online teamwork with the Scigence team, spearheading the development of a VR CNA training prototype. Focused on spatial design principles to create an immersive learning experience for nursing students.Conducted expert analysis of the training app, identifying and addressing usability issues through data-driven immersive design solutions. Utilized the Unity, Figma and ShapesXR VR 3D prototyping tool to bridge the usability gap in the prototype and create a real-world scenario.Enhanced user engagement and effectiveness by refining visual elements and feedback mechanisms.Researched the training subject matter to ensure accuracy and effectiveness of the training content within the VR prototype, enhancing its educational value.

New York, New York, United States

Conducted user experience research for the VR Immersed app across multiple MR/VR devices, delivering a comparative analysis to enhance virtual interactions, increasing user retention by 20%.Over the project's duration, weekly heuristic evaluations of updated versions of Meta Quest (VR) and Meta Quest Pro (MR) were carried out to identify usability issues, provide insights, and develop solutions that significantly improved the virtual environment's user experience.Worked closely with developers to leverage the findings from heuristic insights and prioritize design enhancements, focusing on areas with the greatest potential for impact on the user experience.

New York, United States

Engaged in collaborative remote teamwork, contributing to the UX design of the Tennis Esports VR pre-released prototype and website. Conducted usability research and heuristic evaluations in sync with the Oculus Quest VR environment.Collaborated with the marketing and developer team with the research findings with their severity ratings and recommendations of design solutions to bridge the usability gap.Worked on the onboarding and dashboard menu to implement the direct user flow that resonates with the user's mental model to make the game friendly for beginners.Implemented gamification elements into the app's interface design to enhance user engagement and feedback, and incentivize continued usage and exploration.Utilized Figma and ShapesXR for wireframing and design, boosting product usability and UX, and contributing to a 15% improvement in navigational efficiency.Participated as a tennis ambassador in an online VR tennis tournament on an app for final testing and shared feedback with developers. The final version of the app was released in the Open Canada 2023.

New York, United States

• Worked for the Language Lab VR app. It's a language-learning app for the Oculus Quest. Conducted a study to assess this VR app's usability and heuristics A thorough report that includes an executive summary, heuristics, a description of the problem, a severity rating, and recommendations.• Cooperated with FIT graduate students for a VR fashion project.• Managed the Digital Art and Design department “HIVE" lab at NYIT to organize an inventory of 3D printing devices, supplies, and AR/VR equipment.• Led multiple design tool and principle workshops for graduate students, and collaborated with a motion artist for Venice Biennale on an architectural projection mapping project.

Indore, Madhya Pradesh, India

Initially worked as Industrial designer and managed end-to-end project lifecycles, from conceptualization to execution and led the industrial designer team. Collaborated closely with cross-functional teams, including manufacturing, vendors, engineering, site and marketing, to translate design concepts into tangible products that meet user needs and business objectives.While working with a diverse design team, I shifted the design focus towards digital products. I applied human-centered design methodologies to develop these products and conducted user research, market research, persona development, User Journey and usability testing to inform design decisions and improve the overall user experience.Leveraged expertise in content strategy, information architecture and interaction design to create intuitive and user-friendly interfaces for web and mobile applications, driving engagement and retention metrics. Led the design and implementation of user-centric interfaces for e-commerce mobile applications, applying Heuristics and UX principles to enhance the shopping experience for users, ensuring seamless navigation and intuitive user journeys that drive conversion rates and improve user satisfaction.Conducted in-depth user research tailored to mobile app interactions, including mobile-specific usability testing and user feedback sessions, informing the design of intuitive navigation flows and user interactions tailored to mobile devices to optimize the mobile shopping experience.Utilized prototyping tools such as Figma, Balsamiq, or Adobe XD to create wireframes and interactive prototypes, iterating on designs based on user feedback and usability testing results. Spearheaded the implementation of a design system, streamlining the development process, and ensuring brand consistency across products.Created test plans and conducted usability testing sessions, A/B Testing on features and gathered feedback to inform design iterations.

Firozabad, Uttar Pradesh, India

• Developed manufacturing procedures and monitored the manufacture of the designs in a factory to improve operations and product quality.• Conducted market research and proactively seek feedback from other teams in the design critiques.

Alibag, Maharashtra, India

• Worked in the studio to understand how it works and all the vital infrastructure requirements to setup a studio.• Created 3D model of the big pot, tiles, animal forms (interior design), range of table ware under the guidance of the Artist Perin Jacob.

Master Of Arts - Ma, User Experience/User Interface Design And Development (Ux/Ui), 3.8/4.0

Master'S Degree, Design, 3.1/4.0

Bachelor'S Degree, Family And Community Science, 3.0/4.0