Surabhi Raje Email & Phone Number

Sunnyvale, CA, US

• Launched Alexa support for Echo Buds and Amazon Halo fitness band. Responsible for developing deterministic and statistical models for NLU support. It includes authoring FST grammars, and developed linear and DNN.
• Designed the entire language schema for Alexa for Halo – Defined the intents, labels, entities to support customer queries for 5 broad domains – fitness, body stats, sleep, tone analysis and overall health.
• Developed annotation tool to help bootstrap new NLU features. Used to label over >10000 utterances and saved manual effort.
• Also responsible for debugging offline and online metrics and failures, updating models and entity resolution for Halo.
• Achieved CSAT (~5.5), GSR (~85%), NLU ER (~3%) targets.

Seattle, WA, US

• 1st engineer in AWS Alexa for Business org. As part of backend platform team, built new AWS service to allow enterprises to deploy and manage Alexa devices. It integrated with multiple Alexa, Amazon retail and various.
• Responsible for multiple projects - multiple devices per room, remote transfer of devices, announcements on A4B devices, A4B individual user enrollment, private enterprise skill model, federation model for account.
• Designed and developed 10+ AWS APIs, and also owned the BR review and release of 80+ APIs to public AWS SDK.

Seattle, WA, US

• Owned the design and development of Device Setup Tool, using C# on.NET platform, to bulk provision Alexa devices for enterprise AWS accounts (1st name for US Patent No: 10,708,265)
• It involved authenticating AWS customer, detecting all echo devices in Wi-Fi range, communicating with the device using Apache Thrift and configuring Wi-Fi, location and other Alexa settings on the device.
• By 2018, it was used by over 5000 organizations, with more than 20,000 devices registered using the tool

Los Angeles, CA, US

As a Course Producer for Operating Systems (CS-402), under Prof. Bill Cheng, I was responsible for helping USC masters students/fellow batchmates with understanding the OS course material and helping them with the programming assignments by conducting office hours and personal appointments. The assignments are based on implementing a small-scale version of.

Santa Clara, CA, US

• Worked on 3 seminal applications based on the Nvidia 3D Vision product.
• Developed Stereo 3D libraries and algorithms on Nvidia Graphics Drivers - User/Kernel level development and debugging.
• Responsible for generation and manipulation of stereo images, image processing and modifying existing graphics rendering pipeline.
• Embedded system and firmware programming in C - Programmed 3D vision glasses, emitter, working on active/passive monitors.
• Worked on Microsoft DirectX platform and developed Win32/.NET applications and assistive tools
• Collaboration tools (Perforce) and software development cycle

Master Of Science (M.S.), Computer Science

Bachelor Of Engineering (Be), Computer Engineering