Suraj Basnet Email & Phone Number

Dubai, Ae

A forward-thinking Operations Specialist bringing +7 years of expertise in Airside Operations as a Team Member at Emirates Flight Catering Company.Highly versatile aviation professional skilled in catering delivery for VIP flights, cargo flights and EK cargo operations.Experienced at coordinating with diverse teams, including in-flight crew, ground personnel, and cargo handlers, to guarantee timely and accurate deliveries.Proficient in adhering to aviation regulations and safety protocols while maintaining strict confidentiality and discretion in VIP and cargo operations.With a comprehensive understanding of both passenger and cargo aviation requirements, I am committed to delivering exceptional service in all aspects of catering handling, enhancing the overall flight experience for VIP passengers, and contributing to the efficiency of cargo operations.

Contributed to team success by completing jobs quickly and accurately.Developed strong cooperative relationships with coworkers and managers.Worked at different stations to provide optimal coverage and meet production goals.Learned all required tasks quickly to maximize performance.Attend and participate in daily shift briefings with the Ramp team.Working as a driver also to delivers the catering to customer.Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services.Optimized customer experience by delivering superior service and effectively troubleshooting issues.Show commitments to professional development and mention any relevant training, certifications, or workshops attended to stay up to date with industry trends and improve skills.