Suraj Das Email and Phone Number

9 Years of experience in IT Service Management. Good hold on process streamlining and standardization. Experienced in Oil and Gas, Power distribution Company-Energy and Utilities projects. Life Science and Health Care. Exposure to work with IT Giants like Wipro HCL Technologies, DXC Technologies and Capgemini Technology Services. Understand every possible aspect of service management and improvement. ITIL Implementer. Hands on experience in ITSM tools like BMC Remedy, HPSM9 and Service Now. Service Integration Process/Practice Manager- Incident Management, Major Incident Mangement, Critical Incident Management, Change Management, Problem Management, Event Managent, Service Desk Management and Escalation Management.