Suraj Kumar Email & Phone Number

Gurgaon, India

Professional ExperienceDesktop Support Engineer at DYNACONS Systems & Solution Limited Sep’13 - Till date (6+ Years) ● Assisted in software & hardware upgrades, Implementing and maintaining procedures for files of other network devices. ● Provided desktop support for user profile & also for all types of user with computer problems, both software and hardware & maintaining antivirus software including updating & scheduling of daily scans as per requirement.● Involved in managing, configuring and maintaining desktop environment running on windows client.● Managed computer installations along with all related accessories & networking to ensure hassle free functioning of systems as well as updating users on maintenance tips for prolonged service life of machines.● Maintained desktops, laptops & printers of different vendors & install software packages on windows platforms.● Assisted in handling network connectivity as well as troubleshooting for desktops, laptops, printers, switches, Backup Devices, printers and scanners in LAN environment. ● Involved in installation, up gradation and maintenance of all hardware/ software and operating system. ● Efficiently provided assistance and troubleshooting for all kinds of hardware & peripherals devices and resolving connectivity issues.