Process Developer - GenpactJoined Genpact as a Process Developer and shaped operational efficiency. Collaborated across teams to enhance processes, utilizing data analysis and innovation. Design ed SOPs, monitor metrics, and led process improvements. Ideal for analytical minds with a knack for problem-solving. Resolved accountability errors and posting the vendor invoices, and identifying the errors of the invoices.

Joined as a SAP FICO Support Consultant and provided expert assistance for financial operations. Leveraged the proficiency in SAP FICO modules to troubleshoot issues, offer solutions, and ensure smooth financial processes. Collaborated with cross-functional teams, utilized strong analytical skills and deep SAP FICO knowledge. Prioritized accuracy and effective communication. Been a vital part of maintaining financial excellence.

Responsibilities· Dealing with Medium and Low-level problems. · Analysis of day-to-day issues and solutions after communicating with users. · Post implementation support includes resolving the tickets raised by the end users.· Conduct problem analysis and communicate the solution to the end user.· Interacting with end users and resolving the issues based on severity levels. · Training the end users and troubleshooting day-to-day issues for FI transactions.· Solving of maintenance Issues and tickets in the area of G/L, A/P, A/R and AA.· Training the end users and Preparation of User manual Documentation.

Responblity:Team members budget creating.Prepared Ride related cost & route map for riders.Conduct every month 2 Rider’s with royal Enfiled riders.Conduct training for ride related problems.Communicates with all riders.Collect ride related issue as well as route map related issue.Maintain bike details history.