Suraj Mehta Email & Phone Number

Jersey City, Nj, Us

Jersey City, Nj, Us

Paris, Fr

This Position is about Salesforce HyperCare. Working on a salesforce based custom app - Singular. Providing support to the front office Bankers and users of the app. Actively working on NAT-1, nCino, Singular, JIRA, etc

Defined and formulated Business (BRD), Functional and Non-functional (FRD) requirement documents.• Work with design resources (internal and/or external) to ensure timely delivery of designs and assets to the development team• Work with business and systems partners to analyze and resolve problems with business processing discovered in production or in test environments• Generated a streamline process to understand the various steps in the product development lifecycle and desired functionality of the new system by interacting with users, management, stakeholders, lenders, QA’s.• Closely monitor business performance to identify new opportunities and industry trends• Re-generated $2 million in annual revenue by bringing back and improving relation with old and lost clients • Analyzed and studied the Market trend to understand the competition and scope of the product• Created databases, backups, recoveries, and tables using IBM DB2 system.• Developed a channel to improve sales by providing direct insights to the team.• Supported marketing incentive campaigns including estimating, fulfilling and validating incentive payouts.• Maintains and monitors internal database as a source for trended accurate data• Conducted Gap Analysis for the system considering AS IS and TO BE features.• Created User manual and Presentations as per project specifications using MS Visio.• Performed data transformation using SQL to map selected major cities to loss experience data for fraud analysis.Developed and implemented new customer outreach program, which had led to over $150,000 in incremental sales past year• Analyzed and predicted future product market demand by forecasting the sales using R Studio software• Created a program to evaluate the competitors’ products and come up with competitive product ideas, pricing, and marketing strategies• Used project management methodologies to implement effective and efficient programs and conduct program evaluation

Hayward, Ca, Us

Responsible for Salesforce CRM Software Development Management• Facilitated design and planned large-scale projects on all infrastructure technologies• Developing a channel that helps improve sales by providing direct insights to bankers.• Maintained and monitored internal database as a source for trended accurate data• Develop recommendations to solve problems and issues related to business operations.• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.• Prepared and distributed reports to support understanding and decision making for analytical team, product managers and for broad use across the company• Collaborated with operations to gauge the effectiveness and efficiency of existing infrastructure system and develop/ implement strategies for improvement• Created Custom Apps, Custom Objects, Custom Tabs, Custom fields, Page Layouts, Search Layouts, Custom Links, Custom Buttons, Related Lists, and other components.• Worked with IT lead and Project Managers to assist with resource planning, vendor assessment, and other tasks to provide technical thought leadership

Hartford, Ct, Us

Master Of Business Administration - Mba, Financial Analysis

Bachelor'S Degree, Management Studies