• Effectively managing the inbound/outbound processing of various freight.• Supervising and managing personnel operations to ensure on time processing of customer shipments.• Reviewing and analyzing the expenditure, financial and operations reports to determine requirements for increasing profits and improving processes.• Resolving problems concerning documentation/transportation/customer issues.• Ensuring that complete Health & Safety regulations are adhered to at the warehouse and by all operational & warehouse staff.• Developing plans or set goals to reduce extra cost associated with storage or transport activities.• Identifying the developmental needs of the team and coaching, mentoring, or otherwise assisting other to improve their knowledge or skills.• Updating and using relevant knowledge. Keeping up to date technically and applying new knowledge to job.

• Oversee receiving and shipping operations on daily basis for Air and Sea.• Supervise freight flow processes and custom documentation.• Manage the freight team efficiently to ensure on-time delivery of orders.• Handle misdirected shipments.• Supervise staff during various inbound, city, and/or outbound freight operations.• Manage, plan, organize, and direct all employees assigned to them. • Ensure job cost is kept to a minimum without sacrificing service to customer.• Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related freight forwarders.• Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data.• Accomplishes warehouse and organization mission by completing related results as needed.

• Effectively managing the inbound processing of various freight.• Supervising and managing personnel operations to ensure on time processing of customer shipments.• Resolve problems concerning documentation/transportation/customer issues.• Ensuring that complete Health & Safety regulations are adhered to at the warehouse and by all operational & warehouse staff.• Developing plans or set goals to reduce extra cost associated with storage or transport activities.• Identifying the developmental needs of the others and coaching, mentoring, or otherwise assisting other to improve their knowledge or skills.• Updating and using relevant knowledge. Keeping up to date technically and applying new knowledge to job.

• Completing and following through on all plans and schedules created by the other shift and creating new plans and schedule for other shift.• Communicating effectively with Fleet Maintenance department to help resolve issues with company equipment and fleet maintenance.• Communicating with local branches as necessary to ensure proper handling of shipments and on- time deliveries.• Maintaining computer records of all daily transport activities, necessary data and notes.• Creating shipments, performing PGI (post goods issue), GRN (Good receipt Notification and DO (delivery order).• Receiving the units with perfect conditions and maintain reports.• Communicating with the drivers regularly during the transport, from initial pickup to final delivery.• Delivering the goods to customer within SLA agreed. • Contacting customers with problems or updating as necessary. • Reviewing staff assignments and customer orders for accuracy and correct if necessary. • Communicating and assisting QA/QC for regular items inspection and reports if any errors. • Supporting other staff for processing of customs gate-passes, reports, shipments and schedules for next business day operations.

• Preparing documentations for both imports and exports perishable and non-perishable goods for land freight.• Conferring with client to determine export and import requirements.• Handling situations under difficult circumstances in documentations, clearance and customs problems.• Preparing Performa invoice, cash invoices, credit invoices and send to customer.• Receiving the cheque /cash from customer and report to Accounts.• Coordinating with Transport Co. for delivery of shipments and informing customer for shipment delivery status.• Resolving the issues regarding customer complaints concerning services rendered for export.• Preparing documents for customs clearance, such as invoices, certificate of origin, radiation certificate &health certificate for moving shipments to local markets, various GCC countries and non GCC countries.• Preparing LPOs for custom duty / updating daily job status, custom duty paid status.• Reporting daily revenue and margin to Finance and Business Sector Manager.• Maintaining all files and records of all documentations and Invoices in Knowledge Tree Document• Management System for future reference.• Coordinating export operations with internal customers, vendors & customers.