Suraj Surve

Suraj Surve Email and Phone Number

Team Leader @ Accenture
Mumbai, MH, IN
Suraj Surve's Location
Mumbai, Maharashtra, India, India
About Suraj Surve

Positive by attitude, Quick learner and flexible.In 2010, Completed Bachelor of Commerce from Nagpur University.In 2011 I grabbed a Full time employment offer at Accenture in Mumbai as a (RSA commercial) Analyst.In 2016 I got opportunity and moved in the role of Quality Analyst for Community Operations.Currently, working proactive and experience individual with over 10 years of experience in Accenture as Senior Quality Analyst/ Team coach for Community Operations.Currently seeking a Team Leader job position in a fast paced organisation, bringing the ability to maintain a safe and healthy work environment.Feel free to reach out for any futher assistance.

Suraj Surve's Current Company Details
Accenture

Accenture

View
Team Leader
Mumbai, MH, IN
Website:
accenture.com
Employees:
636296
Suraj Surve Work Experience Details
  • Accenture
    Team Leader
    Accenture
    Mumbai, Mh, In
  • Accenture Pvt Ltd (Us)
    Subject Matter Expert & Quality Auditor | Content Moderator
    Accenture Pvt Ltd (Us) Jan 2016 - Present
    Contribute to a positive online community by consistently applying fair judgment when moderating diverse types of content.Enhance user experience by diligently monitoring and removing inappropriate content from the platform.Continually sought personal development opportunities to stay informed about industry trends and emerging challenges related to content.Streamlined moderation processes by implementing effective content filtering tools and techniquesReview and analyse customer complaints to understand causes of poor customer services.Assign root cause and identify systematic quality problem.Use data from call observation to create quality improvement action plans and drive project working with team and third-party vendor.Accurately compare measurements between team, vendors and client, internal and vendor team.
  • Accenture Pvt Ltd (Us)
    Insurance Operations Associate | Risk Solution Team
    Accenture Pvt Ltd (Us) Aug 2011 - Dec 2015
    It is customized insurance and Risk Management Solution for large businesses whether they operate in the UK or in global basis.We generally deal with business operations in a number of countries (including Europe, USA, Australia, Asia etc)Premium calculations in Excel with various macros as well formulas as well as converting the currencies as per the rate of exchange for countries.Conducted training sessions on certain critical work types for team.Quality checks along with the work assignments.We worked on Geocoding for the accurate location of the property to get insured.
  • Accenture In India
    Subject Matter Expert & Quality Auditor
    Accenture In India Aug 2011 - Present
    India

Suraj Surve Education Details

Frequently Asked Questions about Suraj Surve

What company does Suraj Surve work for?

Suraj Surve works for Accenture

What is Suraj Surve's role at the current company?

Suraj Surve's current role is Team Leader.

What schools did Suraj Surve attend?

Suraj Surve attended Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur, Rashtrasant Tukdoji Maharaj University.

Who are Suraj Surve's colleagues?

Suraj Surve's colleagues are Jyothi Vachanala, Carmine Cesarano, Ravi Kadari, Paul Jefferson Clarence, Lalantha Peiris, Nitume Kyomo, Mirco Raho.

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