Troubleshooting all hardware related problem. Software installation. Installing operating system such as windows 7, windows 10 etc. Local and network printer configuration. Assembling and disassembling the computer. Perform quality control related testing of desktop environment complete additional responsibilities as requested.Coordinated with higher level technical support for escalation and resolution of software, hardware and network connectivity issues.Advanced critical security controls by cross referencing hardware and software inventory with asset management reportsInstalled, configure and troubleshoot computer hardware, operating systems, network configurations and softwareProvide significant solutions to end users issues in collaboration with other departments.Identified network problems and Configured Access Points and related wireless technologies