Experienced Analytics individual skilled in data-driven insights, reporting, and team coordination, enhancing operational efficiency and decision-making. Proficient in advanced analytics, a strong collaborator, committed to continuous improvement and industry trends for optimal results.
Citi
View- Website:
- citigroup.com
- Employees:
- 201877
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Senior Business AnalystCiti May 2022 - PresentBengaluru, Karnataka, IndiaSuccessfully established and led an offshore Business Analyst team focused on delivering remediation projects across the Citi Retail Services and Operations LOB.Identified and introduced potential customers to an upgraded VISA product, achieving a notable 2% increase in conversion from PLCC.Identified and rectified cases of wrongful penalty fee charges to non-delinquent customers, leading to significant cost savings exceeding 8 million USD.Crackathon (CRA Hackathon) Winner: Achieved victory in the Crackathon (CRA Hackathon) by designing and implementing an innovative solution to automate the maximum APR compounding approach, showcasing creativity and technical expertise.Copper Award Recipient: Recognized for exemplary performance in project management by winning the Copper Award for consistently delivering projects within takt time, demonstrating exceptional efficiency and adherence to timelines. -
Data ScientistDhiomics Analytics Solutions Jan 2020 - May 2022Bengaluru, Karnataka, IndiaStreamlined payment gateway reconciliation, eliminating manual intervention and saving five days in a month.Reduced the number of tickets raised by partners by 28% by conducting RCA to resolve payout delay issues.Created a ledger to keep track of all payables and adjustable between the client and partners, thus flagging the defaulting partners.Co-ordinated with Business, Product, Engineering to create ARDs that contain metrics and proper instrumentation for different products in the Finance stream.Increased weekly conversion by 5-7% for an e-commerce client by improving their site merchandising.Conducted mentoring sessions for peers to better their data science foundation. -
Data AnalystKushal Research Oct 2018 - Apr 2019Bengaluru Area, IndiaAnalyze data gathered and develop solutions or alternative methods of proceeding.Data munging,Data Analysis and Data visualization using Numpy, Pandas , Matplotlib as well as other Python libraries.Building predictive analytics models (Regression and cluster analysis).Data analysis and solution building based on insights captured from data.Responsible for giving insights to management and help in strategic planning.Structure concise reports with insights supported by solid analytics and logical thinking. -
Project ManagementBosch Jun 2018 - Aug 2018Bengaluru Area, IndiaHandled Project Guideline (PGL) activities for two BSVI norms products.Conducted the Lean Line Design (LLD) workshop and Flow Oriented Layout (FOL) workshop for the two BSVI norms products.
Suraj Thomas Education Details
-
Operations And Business Analytics -
Mechanical Engineering
Frequently Asked Questions about Suraj Thomas
What company does Suraj Thomas work for?
Suraj Thomas works for Citi
What is Suraj Thomas's role at the current company?
Suraj Thomas's current role is Analytics @ Citi.
What schools did Suraj Thomas attend?
Suraj Thomas attended Christ University, Bangalore, University Of Kerala.
Who are Suraj Thomas's colleagues?
Suraj Thomas's colleagues are Viviana Marcelino, Margoth Perez, Jose Lorenzo Losantas, Hao Tang, Marina Shatvoryan, Viktor Szilagyi, Jyoti Tawade.
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