Suraj Dhillon
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Suraj Dhillon Email & Phone Number

Head - Marketing and E-Commerce at Christy
Location: Gurgaon, Haryana, India 13 work roles 6 schools
1 work email found @forestessentialsindia.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@forestessentialsindia.com
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Current company
Role
Head - Marketing and E-Commerce
Location
Gurgaon, Haryana, India
Company size

Who is Suraj Dhillon? Overview

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Quick answer

Suraj Dhillon is listed as Head - Marketing and E-Commerce at Christy, a with 21 employees, based in Gurgaon, Haryana, India. AeroLeads shows a work email signal at forestessentialsindia.com and a matched LinkedIn profile for Suraj Dhillon.

Suraj Dhillon previously worked as Head - E-Commerce at Christy and Head – E-Commerce & International Expansion at Forest Essentials. Suraj Dhillon holds Pgp, General Management from Indian Institute Of Management, Kozhikode.

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Email format at Christy

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{first}.{last}@forestessentialsindia.com
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Profile bio

About Suraj Dhillon

Track record of blending passion, vision, data driven decisions & effective execution to achieve results. Believe that change is an opportunity to learn & grow, & leads teams with a mix of open communication, ownership through responsibility & strong decision making

Listed skills include Competitive Analysis, Marketing, Market Research, Strategy, and 21 others.

Current workplace

Suraj Dhillon's current company

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Christy
Christy
Head - Marketing and E-Commerce
Mumbai, MH, IN
Website
Employees
21
AeroLeads page
13 roles

Suraj Dhillon work experience

A career timeline built from the work history available for this profile.

Head - Marketing And E-Commerce

Mumbai, Mh, In

Head - E-Commerce

Current

Stockport, Greater Manchester, Gb

Aug 2023 - Present

Head – E-Commerce & International Expansion

Delhi Ncr, Delhi, In

Jul 2021 - Aug 2023

National Director Ecommerce

New York, Us

Leadership Team Member heading the E-Commerce Practice at GroupMBusiness Performance: Drove growth of 47% in overall billingsService and Partnership Milestones • Launched end to end E-Commerce Service Offering across Media and Non-Media Services• Built Hyperlocal Reach Models with Zomato & Swiggy to improve client market access during lockdowns• Spearheaded launch of Integrated Data Service combining pre-purchase, purchase and campaign data• Setup Joint Insights Program with Amazon for insight sharing and collaboration on platform guides• Key contributor to Industry Reports like MMA’s Yearly Modern Marketing Reckoner

Dec 2019 - Jun 2021

Business Head - Kid'S Fashion, Toys, Stationery And Baby Care

Gurugram (Gurgaon), Haryana, In

Leadership Team Member heading the Kids Business Unit (Kid’s Fashion, Baby Care, Toys, Stationery). Have worked closely with the founders, Chief Business Officer and other Business and function heads.Business Performance • Spearheaded YoY growth of 107% in topline i.e. gross margin and 114% in bottomline i.e. net margin• Led the business unit through a shift in strategy towards “mall browsing” leading to impulsive buyingCustomer Experience • Improved Search Conversion by 300 bps through a major search improvement initiative ranging from assortment gap analysis, trend analysis, result diversification & guided search• Improved Poor Rating % from 34.6 to 26.2 through seller collaboration & auto-disablementPeople & Stakeholder Management • Leads a team of 11 Managers with a focus on win-win outcomes & building a collaborative work cultureGiven additional responsibility of the Books Business Unit in Mar ‘19

Apr 2018 - Dec 2019

Director, Head - Category & Account Management – Fmcg

Gurugram (Gurgaon), Haryana, In

Leads FMCG Strategy, Business & Operations (Beauty, Personal Care, Food, Nutrition, Health, Household, Baby Care)Business Performance • Spearheaded YoY growth of 126% to Rs. 240 Cr/year, vis a vis company growth of 18%• Improved unit economics through driving process improvements & negotiations, cost optimization & mix change. Only Business Unit with sustained positive net margins while growing• Improved D30 Repeat from 21% to 30% & Increased Avg. Order Value by 33% • Led the exclusive launches of Maggi, Sensodyne Toothbrush, Nescafe Ready to Drink & more Customer Experience • Improved Conversion from 5.2% to 7.2%. 3X of overall company conversion numbers• Conceptualized & led Project Uttam to deliver improved on-site experience ranging from customer navigation, content management & search relevancy. A/B tests showed a conversion increase of 100 bp• Drove NPS through improved shopping experience & post order redressal. 11% higher than company People & Stakeholder Management • Groomed & leads a team of 10 Managers. Garnered a top 10 percentile employee satisfaction score • Have built a collaborative work culture within internal stakeholders. Focused on win-win outcomes with external stakeholders. Led the team through major business & organizational changes

Apr 2017 - Mar 2018

Associate Director - Fmcg

Gurugram (Gurgaon), Haryana, In

Apr 2016 - Mar 2017

Senior Category Manager - Fmcg

Gurugram (Gurgaon), Haryana, In

Oct 2015 - Mar 2016

Category Manager - Beauty, Personal Care, Fragrances & Baby Care

Gurugram (Gurgaon), Haryana, In

Mar 2015 - Sep 2015

Assistant Brand Manager, Fiama Di Wills Men (Personal Care)

Kolkata, West Bengal, In

Brand Health and P&L Responsibility for Fiama Men’s portfolio of Face Washes, Shower Gels and SoapsBusiness Performance • Delivered 3X growth within a year for Soaps & Shower Gels• Delivered positive net contribution for the first time through effective promotional spends, cost improvement projects & distribution cost : benefit optimizationProduct & Communication • Re-launched the range with improved post wash sensorial & wear rate addressing consumer need gaps• Won the India Star Packaging Award 2014 for Fiama Men Shower Gels• Successfully repositioned the brand with 385% increase in Spont. Awareness with desired associations• Spearheaded the Shower Power Pledge campaign with 2.6 L website visits & 20K pledges.• Generated 2.5 L trials through in-store demos, targeted sampling & mobile-social couponing. • Led social media strategy for mother brand with an increase in engagement rate of 61% on FB & Twitter.• Conceptualized the digital launch of the Signature Series resulting in 56 L impressions & 3 Twitter Trends

May 2013 - Nov 2014

Assistant Manager, Fmcg Trade Research & Insights

Kolkata, West Bengal, In

Led Trade Research, Analytics & Insight Generation, to improve sales productivity & efficiency for ITC’s FMCG Business. Have worked very closely with the Executive Committee, CEO, COO and Business Heads. • Re-engineered the entire planning process for ITC Personal Care’s Rs. 600 Cr business, which has continued as the planning template till date• Spearheaded the first ever All India servicing & visibility input norms for the C&C channel• Introduced Project Lab to utilise test stores to provide insights on in-store visibility & consumer offers. • Incubated Project Naksha to create an All India GIS system to improve service levels & outlet productivity • Conceptualized & rolled out the Analysis & Insights Training Program - Trained 80+ Managers

May 2011 - Apr 2013

Rural Markets Manager (J&K & Hp)

Kolkata, West Bengal, In

Led a team of 30, from veterans with 20 years of experience to new recruits. • Spearheaded growth of 566% & improved Rural Contribution to Branch from 14% to 55%. Highest growth in Rural Markets across all branches • Pioneered Outlet Productivity metrics, optimal service pack & Performance Linked Pay Structure for rural markets. Main driver to improve All India Sales Productivity rank of branch from 18th to 2nd

Jun 2010 - Apr 2011

Internship - Nestle Ooh

Vevey, Ch

• Developed the entry viability study & marketing mix for the launch of tea in the OOH market.• Among 5 of 25 interns selected for a Pre-Placement Interview

Apr 2009 - May 2009
6 education records

Suraj Dhillon education

Pgp, General Management

Indian Institute Of Management, Kozhikode

B.Tech, Electrical Engineering

Malaviya National Institute Of Technology Jaipur

Isc, Science

Smt. Sulochanadevi Singhania School

Icse

Bombay Scottish School Powai

Icse

Hiranandani Foundation School

Education record

Indian School, Sur, Oman
FAQ

Frequently asked questions about Suraj Dhillon

Quick answers generated from the profile data available on this page.

What company does Suraj Dhillon work for?

Suraj Dhillon works for Christy.

What is Suraj Dhillon's role at Christy?

Suraj Dhillon is listed as Head - Marketing and E-Commerce at Christy.

What is Suraj Dhillon's email address?

AeroLeads has found 1 work email signal at @forestessentialsindia.com for Suraj Dhillon at Christy.

Where is Suraj Dhillon based?

Suraj Dhillon is based in Gurgaon, Haryana, India while working with Christy.

What companies has Suraj Dhillon worked for?

Suraj Dhillon has worked for Christy, Forest Essentials, Groupm, Snapdeal, and Itc Limited.

How can I contact Suraj Dhillon?

You can use AeroLeads to view verified contact signals for Suraj Dhillon at Christy, including work email, phone, and LinkedIn data when available.

What schools did Suraj Dhillon attend?

Suraj Dhillon holds Pgp, General Management from Indian Institute Of Management, Kozhikode.

What skills is Suraj Dhillon known for?

Suraj Dhillon is listed with skills including Competitive Analysis, Marketing, Market Research, Strategy, Fmcg, Brand Management, Business Planning, and Marketing Research.

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