Operations Executive
Current- Generating Report on daily day to day operations. - Provide training to new client regarding supply chain management portal. - Handle escalations of Logistics tools - Handle escalations and support the engineer for installation of GPS, fuel, temperature tools. - Proficiently addressed multiple customer queries related to e-lock devices.- ensuring prompt resolution and customer satisfaction- Demonstrated effective customer relationship management skills to foster positive interactions and enhance client relationships.- Conducted field visits to client's plants, facilitating a hands-on approach to understanding their needs and providing tailored solutions.- Executed data validation processes on daily reports, ensuring accuracy and reliability of information for informed decision-making- Generated comprehensive reports on tankers and e-locks, detailing their trips and contributing to efficient monitoring and management.
