Surajit Chowdhury Email and Phone Number

• Mainly responsible for handling accreditation related activities to comply accreditation body requirements. Reviewing reports, communicating with accreditation body, managing accreditation audits without any concerns, responsible for report reviewing, contract review, auditor qualifications, code allocations, suspension, and withdrawal of certificates.• Conducting internal audit, System audit, Procedural audit.• Analysing different kind of data and maintain the overall certification TAT.• Co-ordinate with different countries such as UK, Germany, Australia, US, and Switzerland etc. for timely technical reviews of audit packs and certificate decision. • Closely working with operation team to ensure audit execution and operation and issuance of certificates.• Addressing internal and external customer queries, concerns, mostly related to different schemes of certificates, standards and services. Monitoring feedbacks, complaints on portal for further investigation and action to avoid recurrence or repetition of complaints.

• Overseeing product development procedures to ensure that product meets quality and efficiency standards.
• Working on processes like preservation, hygiene control and bakery section
• responsible for quality analysis of raw materials and recommending adjustment to the production process.
• Documenting ingredients required for daily usage
• Inspecting, testing, or measuring materials or products being produced.
• Conducting training Programmes for Staffs & operators related to Quality, Food Safety and environmental determination of CCP, and monitoring of CCP.
• Coordination with Pest control management, Incident management, cleaning & sanitation.