Surajit Sen, Pmp, Csm Email & Phone Number

• Dynamic Senior IT thought leader with over 24+ years of experience in Technical Program/Product management, driving strategic planning, managing large-scale IT project execution, cloud migration, agile methodologies, cross-functional leadership across business & technical teams, engage in system architecture, managing high-performance technical teams, solving business problems with innovative & cost-effective technology solutions• Spearheaded key technical initiatives including AWS cloud migration of Digital Supply Chain apps, optimizing system performance, implementing production system monitoring, QA to minimize defects & enhance customer experience• Extensive experience in breaking down complex ambiguous requirements into actionable tasks, defining functional/technical specs for new features, prioritization, risk mitigation, schedule project deliverables & milestones, communicate status of multiple projects to internal and external stakeholders• Developed & managed IT portfolio, annual budget, influenced & activated cross-functional teams including Project managers, Engineers, DevOps, Help Desk, QA, customer service focusing on client satisfaction, continuous system improvement & cost optimization to align with organization goals• Proven expertise in hiring high-performance technical teams, mentoring, performance management, resource planning through onsite/offshore model, IT vendor & service provider contract management• Collaborated with cross-functional global stakeholders to build trust, manage customer pain points through innovation, planning & cutting-edge technology• Proficient in creating product roadmap vision & strategy, metrics, customer interview, market analysis, customer segmentation, prioritization, product ideation to launch, identify & manage risks• Acquired in-depth domain knowledge in Digital Fulfillment/Inventory supply chain systems of movie studios, Health care, Payroll, Sales credit & commission• Dedicated professional with excellent communication, organizational, leadership & analytical skills. A team player with vision & ability to turn problems into opportunities

Listed skills include Leadership, Project Portfolio Management, Resource Management, Process Improvement, and 17 others.

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  National Institute Of Technology (Rec), Durgapur

  Bachelor'S Degree - Engineering