Suraj Kumar Email & Phone Number

Noida Sector 16

- Collaborated with the sales team to optimize data collection processes and ensure data accuracy, managing data processes and generating Daily, Monthly sales MIS reports.- Prepared and analyzed daily, weekly, and monthly sales MIS reports.- Transformed raw data through cleansing, analysis, and summarizing.- Collaborated with the product team to resolve software glitches and enhance workflow.- Responsible for collecting and cleansing sales data from various sources.- Responded promptly to customer queries, ensuring clear and empathetic communication.- Validated and managed data with high accuracy.- Collaborated with the finance team to streamline invoice generation for channel partners.- Provided weekly and monthly discrepancy reports to the sales team.- Managed customer escalations while maintaining satisfaction.

Noida Sector 60

• Transformed data into spreadsheet format while maintaining accuracy.• Proficiently executed data capturing, entry, cleaning, and processing tasks, producing diverse Excel sheets for analytical purposes.• Conducted bulk renaming, copying, and deletion of selected files (JPG, Excel, and PDF) using command-line tools to enhance data organization and retrieval efficiency.• Designed MS Access forms to streamline the data entry process.• Established and maintained seamless coordination between clients and the back-officeteam, ensuring smooth operations.• Conducted data matching and management tasks.• Provided effective helpdesk technical support through calls and email, resolving issues efficiently.• Demonstrated team leadership at the client site and in reporting.