- Improve the operational systems, processes and policies- Information flow and management, business process and organizational planning.- Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance)- Planning & Implementing IT Infrastructure and Networks- Managing Quality Assurance Programmes- Researching new technologies and alternative methods of efficiency.- Plan and execute all web, SEO/SEM, marketing database, email and advertising campaigns- Design, build and maintain company's social media presence- Measure and report performance of all digital marketing campaigns- Identify trends and insights, and optimize spend and performance based on the insights- Overseeing inventory, distribution of goods and facility layout.