Quality Assurance Analyst
Auckland, New Zealand
Lead the Quality Assurance process by ensuring products are thoroughly tested, covering all aspects of functionality, integrity, and system behaviour.Develop and execute detailed test plans, scripts, and cases for functional, non-functional, and regression testing, guaranteeing comprehensive test coverage.Identify, track, and report defects, collaborating with the development team to ensure timely resolution.Build and maintain a deep understanding of the product's configuration and functionalities to support effective testing.Manage and configure test data and environments, ensuring alignment with real-world customer use cases.Continuously improve testing processes, with a focus on enhancing product quality and UI/UX through a customer-first approach.Stay proactive in adopting new tools and technologies to enhance the testing process and troubleshoot production issues.Provide guidance and mentorship to junior team members and support system releases through testing, configuration, and troubleshooting.