1. Implementation, Training & Product Support services.•Onsite Implementation & Training for USA Customers.•Remote training through telephone/video conference for USA, Canada & European customers.•Conducting seminars relating to implementation (Accounting, Inventory, Purchase & Sales modules).•Handling re-seller support calls (VAR), escalated calls and irate customer calls.•Interacting with Development & Customization departments for Functional & Technical requirements from customers.•Product Training for new entrants.•Managing multi functional teams.2.Finance & Accounts.•Financial & Tax Audits.•Sales tax & Income tax Assessments.•Day to Day accounts, Payroll processing for 50 employees, AR & AP.3.Strong analytical skills•Department wise monthly reporting•Monthly MIS ReportsSpecialties: Accounting, Merger accounting, Implementation, Remote-training.