Suraju Dutta Email & Phone Number

India

Providestrategic direction in Int'l expansion as well as Leading the Academy to upskill our workforce

London Area, United Kingdom

e-Commerce focused Supply Chain & Engineering, India and International

London, UK And Gurgaon, India

Provide strategic leadership towards long term capability building and organization development for India's largest e-Commerce focused Supply Chain provider.Develop the company's international and domestic footprint with aggressive expansions.

London, United Kingdom

A "White Glove Boutique Consultancy" - based in London, UK focused on three activity streams:1) Helping companies develop e-Commerce focused Supply Chain capabilities by energizing their Logistics, Brokerage, Aviation or Transportation ambitions into a more global footprint. Specialized in connecting business with emerging market companies (India, Turkey.

Bangalore, India

Providing long term strategic leadership as Vice President Supply Chain and later as VP Strategy & Center of Excellence for Supply Chain at Flipkart.com, - making it the most customer focused e-Commerce business in India by enabling world class Supply Chain capabilities & increasing global competitiveness.Supply Chain strategy - enabling capability.

Istanbul, Turkey

Specialized in Customs (GTS), Freight Forwarding, Supply Chain Solutions with specialized warehousing. Nationwide distribution network.

Dubai, UAE

Holding Company - Franchise Management, Automotive, Food & Services

Dubai, UAE

• Managed Central Support Services, including Contracts, Business Reviews, Strategic Planning, Projects and Operations for 66 countries (with 34 Business entity relationships) for FedEx Express in the MEIA Region.
• Managed an annual budget of ~ US$ 50 million
• Successfully conceptualized and managed a Central Support Services team of senior professionals focused on Strategic Projects i.e. Global Best Practices, Contract Management, Business Reviews, Product launch planning &.
• Managed and led 12 Country Business Reviews/ Internal Audits within 18 months of deploymento9 Field reviews:Oman, Qatar, Syria, Nigeria, Morocco, Jordan, Kenya, Kazakhstan, Turkey, Pakistan, Kenya, Kazakhstan
• Managed over 100 Contracts and amendments per year covering 66 countries exceeding US$ 55 million in contract spend per year
• Cost savings in excess of US$ 2M in line haul negotiations for the region

Dubai, UAE

• Managed vendor operations (ground & air) for the region, ensuring compliance to FedEx service standards. This involved multi-million dollar contract negotiations with CEOs and company owners involving detailed review.
• Responsible for services involving 5.5M annual shipments (gross) with daily / weekly service reviews and follow up
• Accountable for complex commercial line haul network connecting into FedEx system form and customs clearance operations in 45 International clearance gateways involving gross weights in excess of 45 M tons annually
• Planned and launched FedEx Express services & operations in Iraq, Afghanistan, Nepal, Algeria, Libya
• Integrated and transitioned Africa (41 countries) from European Management to Middle East Management & Operational control, directly under my command and control
• Developed Vendor Best Practice manual - Standardized operations and services across 66 GSP Countries.

Mumbai Area, India

• Dual role as Senior Manager Ground & Air Operations for India and Manager for Indian sub continent countries (Expat posting), Mumbai, India. Responsible for startup operations. Successfully hired, trained and.
• Special focus on activating a new operating structure with headquarter in Mumbai
• Direct served Ramp Operations, Customer Service units and Station operations in 4 cities (Mumbai, Delhi, Bangalore & Chennai). First FedEx Airframe in India, September 1997.
• Negotiated, developed & executed the new terms and conditions for in-country operations.
• Delivered operational support services (ground & air) managing 5 Station/Ramp Managers, 28 Operations/ Admin staff, 3 Coordinators, 2 third party agents, and 41 vendors

Dubai, UAE

• GSP Manager for the Middle East, Indian sub continent district, managing Operations, Planning and Development for 16 vendor managed countries.
• Designed and sold the concept of FedEx sales & service expansion into India to Senior Management
• Spearheaded “Project India” startup from ground zero by being based in India, 6 months prior to startup.
• Instrumental in infrastructure setup, India–specific policy creation, hiring, training and placing over 150 FedEx India new hires into a functional and highly motivated organization while continuing to manage the.

Dubai, UAE

Joined FedEx Express in January 1989 as an International Station Agent and transitioned into Customer Services as a Customer Service Agent; subsequently promoted to Regional Quality Specialist, moving into the Global Service Program department as an Associate GSP Coordinator and finally promoted to Regional GSP Manager in 1996

Saudi Arabia