Product Designer
CurrentAs the sole Product Designer at Pet360, I have the unique responsibility and privilege of shaping the user experience for our entire SaaS platform. This means I get to work on everything from the intricate workflows of veterinary clinics to the intuitive design of our pet owner mobile app. My daily work is diverse and includes:Owning the design vision: Leading the design strategy and execution for both the web platform used by veterinary clinics and the mobile app for pet owners. This involves everything from user research and ideation to wireframing, prototyping, and collaborating with developers to bring the product to life.Championing user needs: Understanding the diverse needs of veterinary staff – from veterinarians and vet techs to receptionists and practice managers – as well as the needs of pet owners. This involves conducting user interviews, analyzing user feedback, and ensuring our platform caters to all user roles.Streamlining clinic workflows: Designing intuitive and efficient workflows for managing appointments, accessing medical records, tracking inventory, processing payments, and generating reports. My goal is to help veterinary clinics reduce administrative burdens and focus on what matters most: providing excellent pet care.Empowering pet owners: Crafting a user-friendly mobile app experience that allows pet owners to easily book appointments, access their pet's medical history, receive timely reminders, track medications, and learn more about their pet's health.Bridging the gap: Designing features that foster seamless communication and collaboration between veterinary clinics and pet owners, facilitating transparency and accessibility in pet care.