Suravi Mishra Email & Phone Number

Seattle, Wa, Us

California, United States

Bengaluru, Karnataka, India

• Grew repeat business 10x by identifying creditworthy customers and launching new customer segments.• Built risk models for repeat customers, reducing risk by 30% and increasing monthly disbursals by 40%• Orchestrated cross-functional teams and improved operational efficiency.• Led successful project implementations and achieved significant client satisfaction.• Mentored and trained new recruits, accelerating their integration into the business.

Bengaluru, Karnataka

• Collaborated with executive management to identify and mitigate key risk contributors• Developed new KPIs to enhance repeat customer resilience• Constructed a comprehensive monthly forecasting model, reducing forecast cycle time by over 90%• Responsible for all aspects of the repeat segment from product experience to policy customisation as well as risk management

Bengaluru Area, India

• Collaborated with international clients to analyze user-seasonality and develop KPIs for monitoring• Presented in-depth user sentiment analysis of Microsoft Teams to the executive management• Led a groundbreaking project implementation, resulting in additional $2M contract• Received rave reviews for building a model to predict users at risk of churn, improving retention rate by 20%

Master Of Business Administration - Mba

Activities and Societies: Forte fellow; MEAD Scholar; Fuqua on Board (FOB); TA for Probability & Stats, Economics, Marketing and BCA

Bachelor Of Technology - Btech, Electronics And Communication Engineering, 8.79

Activities and Societies: Apple Developers Group Worked as Publicity and Marketing head at Apple Developers Group