1.Carried out pre-flight duties, including checking the safety equipment.2.Ensured the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board.3.Informed passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away.4.Checked passenger seat belts and galleys are secure prior to take-off.5.Re-assured passengers and ensuring that they follow safety procedures correctly in emergency situations.6.Worked alongside new colleagues and customers each flight; acclimatize to unfamiliar cultures and time zones on a regular basis.7.Gave first aid to passengers where necessary.8.Ensured passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.

1.Applied communication and problem-solving skills to resolve customer complaints and promote long term loyalty.2.Processed guests check ins and outs.3.Answered telephonic and in-person queries related to hotel services and resolved any issues4.Managed Front Desk operations including cashier, ensuring that policies and procedures were maintained.