Surbhi S Gupta Email & Phone Number

New York, Ny, Us

New York, Us

Copia provides Git-based source control and DeviceLink for industrial automation, enhancing code management and backup processes in industrial environments.My role:> As the product designer at Copia, I drive research and user experience for our team> I represent the user by understanding their needs, goals, and pain points.> Collaborate with cross-functional teams to generate scalable, replicable solutions that help solve critical problems for our users

New York, Ny, Us

Chronosphere is an observability SaaS product to help monitor the data collected from microservices for cloud-native companiesMy role:> As the product designer on the Chronosphere GitOps team, I helped plan and conduct discoveryinterviews with stakeholders, internal and external users to identify our product-market fit> Helped ideate designs to build a seamless experience for both GitOps and non-GitOps users> Prioritized and designed features to improve developer velocity for multiple personas> Collaborated closely with PMs and developers across various teams to create a designframework for reusable UX components> Contributed to the development of the core Design System Library

San Francisco, California, Us

Docker is a developer tool that streamlines building, sharing, and running modern applications. As a designer on the Developer environments team, my responsibility was to design and implement processes using design principles to facilitate the Docker onboarding experience.My role:> Created user-friendly interfaces and experiences for Docker Dev Environments to facilitatesetup and usage by developers> Ensured consistent design of Docker Dev Environments across multiple teams and projects,collaborating closely with PMs, developers, and content writers> Conducted research to identify product-market fit and value proposition for crucial devenvironment features, analyzing user feedback and usage data to improve the dev experience> Supported seamless integration of Tilt into Docker mainstream design thinking, collaboratingwith stakeholders, designers, developers, and product managers across teams

New York, Ny, Us

Tilt is an open-source startup for improving pre-prod developer productivity for multiservice coding. As the founding designer at Tilt, I designed the Tilt web UI experience, while also consulting on Tilt docs and marketing websiteMy role:> Gathered user research insights, technical constraints, business needs, and platform demandsto develop an iterative design path> Collaborated continuously with a multi-disciplinary team of engineers, product managers, and developer advocates> Produced multiple concepts and prototypes, while indulging in deeper exploration or pivoting to alternate approaches as and when required> Owned end-to-end design work, from ideation to high-fidelity prototypes and post-build quality checks, with complete responsibility for every detail

Morristown, New Jersey, Us

Fortune 10 company | Florham Park, NJDesigned Digital Colleague Experience to be used by 500K + employees at fortune 10 companyAnalyzed business requirement and Business design along with team and presented ideas through wireframingRecommended, implemented and maintained design system. Created extensive design system library with responsive components in FigmaCreated system to write spec docs and annotations for deliverableStudied the latest WCAG guidelines. Created simple step like system to implement and recommend Web Accessibility Process within the design processEvaluated and presented value vs effort chart for practicing accessible design

New York, Ny, Us

UX | UI SpecialistWorked on designing dashboards and bridging the gap between concept and product for VARCITI and GENESIS, both internal products for CitiGroup

New York, New York, Us

Worked on Dashboard Design for 2 internal products representing Synechron

Link.run is an URL shortener for organizations. It is inspired from Google's internal URL shortener called Go Links. Creating a Link.run URL makes it easier for anyone in the org to visit a URL.

Chatham, New Jersey, Us

Conducted user research through user interviews to understand pain points, goals and needs of user. Synthesized data by creating persona, journey map, affinity map and other deliverables. Derived insights to inform design decisions. Presented usability test reports, competitive analysis and heuristics evaluation on existing app. Created wireframes and prototypes to communicate designs. Conducted usability testing on lo-fi through hi-fi mockups iterated on design to provide spec docs to developers. Observed user behavior on app and provided extensive documentation of critical observations and user behavior backed by data.

JustAsk was an experimental project aim to solve the problem of giving and receiving recommendations for service professionals. I helped research the problem of receiving recommendations from friends about home service professionals that users may want to hire.* Researched user problems by using generative research, open-ended user interviews and surveys.* Designed, proto-typed and tested 3 concepts to solve this problem. Two concepts involved a shared Rolodex and contacts app. The third concept revolved around building a chat product focused on discussing contacts.* Partnered with an eng team of 3 engineers and a product manager to execute in three week sprints that involved discovery and delivery cycles.

New York, Ny, Us

General Assembly’s User Experience Design Immersive (UXDI) is a 10-week long training program dedicated to prepare students to think like designers, and approach problems creatively in order to design the next generation of great apps, websites, and digital products.

Researched, prototyped and designed an AI powered document reader web application. * Researched problems that users faced when reading large documents.* Built personas for various vertical in finance, medicine and law. Helped product manager narrow the focus to finance vertical by targeting users who read long SEC filings. * Prototyped and designed a new SEC filing reading experience with AI generated table of contents, snippet sharing, summary and document skimming tools.

Transitioned from retail on to wholesale jewelry market. Grew business to sales of $1M+ in under 5yrs. Worked with clients, designers and other brands to create and deliver 9+ collections. Created brand and marketing strategy to seamlessly support sales and distribution.

Certificate Of Completion, User Experience Design Immersive

Graduate Gemologist

Accessory Design

User Experience Design