Surbhi S.

Surbhi S. Email and Phone Number

Vice President, Agility Lead for Modernization in Cloud AI /ML & Digital, Technical Program Execution & Agile coaching & delivery MIT AI - implications in business strategy, PMP, CSM, SAFe PO, AWS CSAP, MCA @ JPMorgan Chase & Co.
Surbhi S.'s Location
Jersey City, New Jersey, United States, United States
Surbhi S.'s Contact Details
About Surbhi S.

I am an enthusiastic, analytic & goal-oriented IT Program/Project Manager having strong 25+ years of overall IT experience in traditional Water-fall, Scrum (SAFe), eXtreme, Hybrid SDLC streamlining enterprise-level development, QA Management, software deployment and Infrastructure enablement for release management & application Support. Successful Program Lead with extensive experience in Digitization of legacy systems & cloud-transformations. Provided effective collaboration, facilitated & lead the cross-functional program teams for deriving significant value for customers including automation focused development and deployment for business applications & operational support. Strength in coaching, mentoring, and leading in resolving technical issues. Lead & coached both development and Product teams for adopting Agile / Scrum, Kanban, and ISO best practices & complaince with strong business results. Acquinted with Business Domains in Banking - Consumer & Business Credit Card Account Management, acquisition, authorization & transaction processing, Digital, Assets and wealth management; and Health & Auto Insurance. Skilled in building synergy and collaboration among teams to drive change, support key business objectives, and maximize value creation across enterprise environments.Well-versed in Agile SAFe & LeSS Implementation and lean portfolio management, streamlining initiatives (Portfolios), Epic (charters) for funding in value streams. Expertise in Feature prioritization for PI roadmap and Product alignment for designing MVPs. Significantly improved Intake process for faster & quality product delivery timeframes; Product demand management & prioritization, Project’s Scoping & Slotting for competitive Initiatives annual roadmap & quarterly planning.

Surbhi S.'s Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Vice President, Agility Lead for Modernization in Cloud AI /ML & Digital, Technical Program Execution & Agile coaching & delivery MIT AI - implications in business strategy, PMP, CSM, SAFe PO, AWS CSAP, MCA
Surbhi S. Work Experience Details
  • Jpmorgan Chase & Co.
    Agility Lead
    Jpmorgan Chase & Co. Oct 2022 - Present
    New York, Ny, Us
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  • Jpmorgan Chase & Co.
    Vp
    Jpmorgan Chase & Co. Oct 2022 - Present
    New York, Ny, Us
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  • Bank Of America
    Agile Lead / Scrum Master
    Bank Of America Feb 2022 - Oct 2022
    Charlotte, Nc, Us
    As a Scrum Master/ Scrum coach work with the Agile teams & Product owners for shortening the time horizon of multi-year project to one that delivers value in increments of a month or less & encourage teams to get their project in front of users for feedback as early and as often as possible.
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  • Wipro
    Project / Program Manager / Delivery Lead (Fedex, Levi, Mastercard)
    Wipro Sep 2019 - Feb 2022
    Bangalore, Karnataka, In
    As a Wipro Team Project Manager, I am responsible for end to end project management for the FedEx Hazardous Material Shipment & Management Modules for FedEx Ground services using agile and waterfall methodologies. Worked on Client Engagement etc. driving significant value to customers using Manual to automation focused & Shift-Left development methodology.Providing Customer & cross-functional team’s collaboration, Technical Presentation, responsible for the business applications operational support, maintaining the delivering environments and managing software deployments using DevOps & CICD, Jenkins, GITHUB, JIRA etc for project tracking & change management. Other responsibilities includes project planning, delivery, client interaction & Reporting, Project co-ordination & Issues analysis & resolution tracking, managing project operational parameters and people management. Also, helped as a Scrum Coach to facilitate the scrum ceremonies with SM/PO/ Architect.
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  • American Water
    Data Analytics Team- Pm/ Sr. Scrum Master, Agile Coach & Business Analyst
    American Water Apr 2019 - Sep 2019
    Camden, Nj, Us
    Managed the application development & maintenance teams for American Water customer sales representatives for quick and easy access to customer’s water utilization information using Data Analytics, Visualization and AI technologies. Executing discovery sessions, one-on-one interviews, Conducting Scrum-related meetings and job shadowing with stakeholders to gather requirements and business objectives, providing support for testing & validation Performed as Scrum Master / BA for the Data analytics teams. Design & implement the delivering environments and managing software deployments using DevOps & CICD, Jenkins, GITHUB & JIRA etc for project tracking, delivery & change management.
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  • Bank Of America
    Project Manager / Scrum Master
    Bank Of America Aug 2018 - Mar 2019
    Charlotte, Nc, Us
    Worked as PM /Scrum Master for 3 applications & project development teams with 10+ members each, using SAFe for guiding & coaching the team thru the Project development & delivery phase for following Agile practices for full Agile-transformation into self-sustaining teams for story writing, sprint planning, story-point estimation, project development and execution. Supported Product Owner & Tech Leads on overall projects especially on grooming & Story Writing/ breaking down techniques & ensure the DoD (Definition of done). Provided Project Management support by accessing the impact of the proposed projects/ change requests in the project system repo NEXUS and Phase-gate delivery and approval processes.BLADELOGIC & UNITE application transformation for Consumer Landing-Client Underwriting Technology for ICDP GEN4, UDP, LRS, PCDE (SMALL BUSINESS/ CONSUMER CARD ACQUISITION) Projects in PaaS, SaaS cloud based deployment for DevOps using CICD, Jenkins, GITHUB & JIRA etc.
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  • Jpmorgan Chase & Co.
    Project Manager / Scrum Master / Software Engineer
    Jpmorgan Chase & Co. Jul 2016 - Jul 2018
    New York, Ny, Us
    Ensured successful production rollouts of the functionality by partnering closely with the Business, Dev team & Operate team. Implemented the software delivery process based on the Agile principles using Scrum, Test Driven Development, Automated Testing, Continuous Integration and Automated Deployment. Constantly working with the team for implementing the Scrum methodology, providing guidance on its application and associated processes, protecting the team from outside distractions, conduct ceremony facilitation, removing impediments and progressing towards self-sustaining Agile team. Work directly with end users on user experience design and workflows.Software development in Test Driven Development (TCC) and Business Driven Development (BDD) using Cucumber framework and Testing tools (Cucumber, Selenium, JUNit, Mockito, etc). Worked as Scrum Schedule and facilitate the Scrum process (daily stand-ups, sprint planning, backlog grooming, sprint reviews & retrospectives) for the new project for establishing the project planning and tracking protocols.
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  • Jpmorgan Chase & Co.
    Digital Chase 3.0 Application Monitoring Ba/ Scrum Master/ Agile Coach
    Jpmorgan Chase & Co. May 2015 - Jun 2016
    New York, Ny, Us
    Setting up monitoring team & tools for various applications under the highly visible Chase Digital project using Splunk & Dynatrace application monitoring tools. Responsibilities include working with Scrum team on story planning, gathering of requirements and communicating with technical and business teams. Communicating between different lines of business, determine needs for monitoring tools and how they will interact with both the legacy and new application and communicating with stakeholders. Driving projects from beginning till end and delivering the products under tight timelines in an agile way.
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  • Wilmington Trust
    Tech Convergence Qa Lead Pm /Sm
    Wilmington Trust May 2013 - Feb 2015
    Wilmington, De, Us
    Worked as Scrum Coach / Master & Project Manager on Wilmington Trust and M&T Business Technology Integration Project: Tech Convergence to M&T Bank Technology - Migration Planning, Testing and Validation for 40 Internal and Vendor supported applications & Server Upgrades Project Planning, Testing and Validation, Automated Wire Transfer (AWS) Enhancements Project, production issues and upgrades Projects Planning, Testing and Validation.Also contributed in Disaster Recovery Planning and executed Annual DR Exercise Setup Testing Validation of all distributed applications on the DR environment. Worked for shortening the time horizon to get from an all or nothing multi-year project to one that delivers value in increments of a month or less by introducing the Kanban & Scrum methodology into the development process. Brought the plan & progress in front of users for feedback as early and as often as possible by adding Value-Driven Agile User Stories to the product backlog and helping product owner to coordinate and prioritize them, and to select stories for each sprint at the start of each sprint cycle, Created appropriate Test Plan, Testing Strategy and Test cases for the Business / Product demonstration and UAT, Risk evaluation & Reporting to IT & Business stakeholders.
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  • Delaware Technical Community College
    Information Technology Lecturer
    Delaware Technical Community College Sep 2011 - May 2012
    Dover, De, Us
    Taught papers in Computer Architecture & Machine Language, Computer Algorithms & JAVA Programming, Operating Systems, UNIX, Introduction to Computers, MS-Office suite of products - Word, Excel, Access & PowerPoint
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  • Barclaycard
    Project Manager (Qa Steward) - Business Technology Group
    Barclaycard Mar 2011 - Oct 2011
    London, Gb
    Worked on multiple marketing IT projects simultaneously using AGILE methodology having Sprint cycles of 2, 3 or 4 weeks as a PM/ SM for Agile transformation of many Data warehouse related project teams during the full project life-cycle for the development, deployment and support of bank-wide distributed applications, estimating & planning tasks for data model Design, ETL processes, testing and all related documentations according to project status the relevance/ customer requirement / value.Planning the deliverable in a 2-3 weeks sprint - including -Sprint Planning, Task(s) assignment & completed matrices wrt demonstrable/ deployable product, Identifying Backlog work from previous sprint, Facilitating/ co-ordinating activities for data load in production & for ongoing process schedules -Initial data load, data load to the DW, DW data review, reports generation etcWorking with business/ Product Owner to identify new requirements after comparing it against the DW data and Legacy data into a new sprint. Facilitating the activities related for Initial data load and data load in production for ongoing process and ensuring all future data loads are schedule. Review Project Charter and Features documents, & designing comprehensive Testing Strategy & Test Scenarios & Test Plans. Managed Test execution status & reporting for Functional, Regression, Negative, Integration, End-to-End testing for each sprint backlog items / features & escalating the issues to DEV / Business to identify, track and resolve defects . Accessed and evaluated Risk thru the entire Sprint and presented a Risk Report before the Production release of the finished product at the end of each Sprint.
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  • Bank Of America
    It Consultant-Project Management – Business Lending/ Process Solution Qa Analyst
    Bank Of America Jul 2010 - Feb 2011
    Charlotte, Nc, Us
    Planned & tested Reg-Z Adequate Investigation for Claim Denial, Risk Based Pricing RBP & Card -Account Management Customer Data Integration, Consumer Lending New Product Launch (UNITE Application), and Small Business Lending Applications (BLADeS).Analyzing and detailing requirements from business, and follow up with the Technology and User teams to identify, track and resolve defects to ensure all business and functional requirements have been achieved in the SIT and then in the UAT environments and the end product functions as designed and intended. Change Requests / Product Enhancement Reviews to ensure all existing processes/procedures have been enhanced and/or updated as specified. Handling the Defect Maintenance for Consumer Lending with Third Party (FNI) as a daily process. Providing full support for testing needs for BAC Risk and Compliance teams & Issue tracking & resolution.
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  • Jpmorgan Chase & Co.
    Ba/Qa Lead (Sbu-Mkt)
    Jpmorgan Chase & Co. Mar 2009 - Feb 2010
    New York, Ny, Us
    Lead a team of 12+ members, responsible for resource/work planning, preparing RTM and track coverage of test execution and stakeholder management, evaluate situations & articulate ideas and develop alternative recommendations to lead the group for company’s in-house applications - on an ongoing monthly releases basis. Conducted the Daily Status call with the Onshore & Offshore Team. Responsible for coordinating within Onshore & offshore for the assignments and status updates. • Requirement Analysis / code modification / enhancement review with Development Team and Project Manager for determining the testing scope and resources i.e. test hour’s estimation. • Conducting the QA Internal meetings for assignment of Test Script development and execution. Coordinating within QA and BSAs and DEV to conduct defect analysis and resolution. Escalating Issues to the QA Manager, & Developer Lead / Developers as and when needed.• Conducting the UAT with Partners/ other Divisions/ groups and validating the Card services File Layouts & Content for Partner testing. Performed extensive UAT for REG-Z project using TSYS.
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  • Amvrin Systems Pvt. Ltd.
    Business Analyst / Project Manager
    Amvrin Systems Pvt. Ltd. Oct 2007 - Dec 2008
    • Used Agile / Sprint methodology for functioning between various projects / teams.• Acted as IT point of contact between the business user groups and the technical systems groups on multiple projects for delivering Quality product. Worked with clients to create business requirements. • Analyzed Autosys job flows and JIL’s for data validation process such as pre and post load SQL checks. • Performed Source system analysis (SSA) to identify the source data that needs to be moved into the target tables. • Defined frameworks for Operational data system (ODS), Brokerage data warehouse (BDW), Central file distribution (CFD) and Data Quality (DQ) and created functional data requirement (FDR) and Master Test Strategy documents.• Created data flow diagrams, data mapping from Source to stage and Stage to Target mapping documents indicating the source tables, columns, data types, transformations required and business rules to be applied.• Worked with IT & Business to analyze the design document and Created Test Plans and Test scripts for System Integration Testing (SIT), User Acceptance Testing (UAT) and Unit Integration Testing.• Created the Functional Requirement Specification/FRS for the Data Warehouse and/or Data Mart for the projects and running the System / Implementation / UAT for the BI applications. Environment: QC 9.2, QTP 8.0, Citix, SharePoint, Oracle, Informatica, Data Stage, Business Objects, Toad, ASP.NET, IIS 6, MS office suite Excel, MS Project, Visio etc.
  • Project Management Institute
    Quality Assurance Specialist
    Project Management Institute May 2007 - Oct 2007
    Newtown Square, Pennsylvania, Us
    • Tested new PMI.Org and Global Marketplace applications using fast paced Scrum Methodology. • Written & executed test cases for requirements coverage, ambiguity, and completeness for the functionality of e-commerce and web-site. • Performed Functional, Usability, Integration, System and Security Testing at Front-end and Back-end. Performed web specific testing, System & Integration Test with other fulfillment vendors, User Login/ Password testing, Application Testing, Web Services Testing and Security Testing in specified time lines for various builds. Environment: Windows Server 2003, SharePoint API ,MOSS 2007 (SQL Server), CS 2007 , BizTalk Server 2006 , PBD, SQL Server, J2EE, ASP.NET 2.0, IIS 6, WSS/3, Integrated Customer View .NET API, Silk Test, ITF, SOAP, QTP, Quality Center.
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  • Farmers Insurance
    Qa Automation Analyst
    Farmers Insurance Jan 2007 - Apr 2007
    Woodland Hills, Ca, Us
    • Manual & Automation testing of a Mainframes and web based auto insurance policy system.• Assisting in adding structure and help to develop procedures and policies for the Model Office system moving to .NET , Writing & executing test cases, reporting bugs in the Mercury Quality Center, and communicating with the Subject matter expert for the Bug resolution issues. Assisted QA Manager Environment: Test Director, QTP 8.0, TOAD, Visio, Java, VB, Oracle 9i, IBM Mainframes
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  • Cigna International
    Lead Qa Analyst
    Cigna International Feb 2006 - Dec 2006
    Glasgow, Scotland, Gb
    • Functional and QA analysis for the Client Reporting System. Develop Test Plan, Strategy & Use case for validating the cube reports from OLTP Data warehouse. • Wrote & executed complex Cube SQL Test Queries, Test Scripts & Test Matrices for System & Integration Testing of the Client- reports. Environment: Data Warehouse Environment, Cognos Net, Business Objects, ORACLE 9i, Windows XP, MS-EXCEL, Mercury Quality Center 8.2, Toad 6.5.
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  • Hybrid Data Systems
    Project Manager / Ba
    Hybrid Data Systems Feb 2004 - Feb 2006
    Us
    • Developed Business Requirement Documents, Class diagrams, Activity diagram, and sequence diagrams using Unified Modeling Language, TSL and VB Script.• Designed the data flow Diagram, Technical Design Docs, extensively wrote SQL Queries Environment: Oracle8i, PL/SQL Developer, Win Runner 7.0, and TD 7.0, TOAD, Visio.
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  • National Informatics Center
    Scientific / Technical Analyst-B
    National Informatics Center May 2001 - Jul 2002
    • Enhanced Implemented and Tested Payroll System and developed new Web applications.Environment: Windows NT, Test Director 7.x, HTML, XML, JavaScript, ASP 3.0, VBScript, SQL Server 7.0, Front Page 2.0.,Flash, Dream weaver .

Surbhi S. Skills

Sdlc Agile Methodologies Sql Business Analysis Requirements Analysis Testing User Acceptance Testing Quality Center Unix Quality Assurance Requirements Gathering Visio Software Project Management Test Planning Data Warehousing Integration Project Delivery Qtp Oracle Pl/sql Databases Agile Project Management Scrum System Testing Business Requirements Test Management Disaster Recovery It Strategy Software Quality Assurance Data Modeling Vendor Management Manual Testing Shell Scripting Software Engineering Business Intelligence Etl Microsoft Sql Server Xml Sharepoint Management Waterfall Unix Shell Scripting Software Development Business Process Solution Architecture Enterprise Architecture Soa Information Technology Project Management Consulting

Surbhi S. Education Details

  • Indian Institute Of Technology, Roorkee
    Indian Institute Of Technology, Roorkee
    Computer Science & Application
  • Gurukula Kangri Vishwavidyalaya
    Gurukula Kangri Vishwavidyalaya
    Computer And Information Sciences
  • Kurukshetra University
    Kurukshetra University
    Physics

Frequently Asked Questions about Surbhi S.

What company does Surbhi S. work for?

Surbhi S. works for Jpmorgan Chase & Co.

What is Surbhi S.'s role at the current company?

Surbhi S.'s current role is Vice President, Agility Lead for Modernization in Cloud AI /ML & Digital, Technical Program Execution & Agile coaching & delivery MIT AI - implications in business strategy, PMP, CSM, SAFe PO, AWS CSAP, MCA.

What is Surbhi S.'s email address?

Surbhi S.'s email address is su****@****pro.com

What schools did Surbhi S. attend?

Surbhi S. attended Indian Institute Of Technology, Roorkee, Gurukula Kangri Vishwavidyalaya, Kurukshetra University.

What are some of Surbhi S.'s interests?

Surbhi S. has interest in Children, Economic Empowerment, Education, Environment, Science And Technology, Animal Welfare, Arts And Culture.

What skills is Surbhi S. known for?

Surbhi S. has skills like Sdlc, Agile Methodologies, Sql, Business Analysis, Requirements Analysis, Testing, User Acceptance Testing, Quality Center, Unix, Quality Assurance, Requirements Gathering, Visio.

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