Synapse is an information technology services and solutions company. Their clients range from emerging startups to big enterprises in North America, Europe, and Asia. Synapse provides services across diverse industries including media, finance, education, automotive, retail and hospitality. With offices in the US, Australia and India, Synapse offers next-generation product vision to the market, accelerating existing development efforts with agile practices at a rapid pace.

Chronicle cloud is a versatile note-taking app designed to help teachers maximize student success

- Led the development of Verizon's next-generation Business Initiative Cloud to help transform the company into a cutting-edge technology leader.- Cemented the technology stack and security for Data Lakehouse, Private 5G Edge, and Industrial AI initiatives via tiger-team exercises.- Collaborated with key stakeholders to architect and deliver Call center artificial intelligence for a self-service and frictionless customer service experience.- Established design principles and best practices for multi-cloud security, cloud automation, and compliant data use across Geographies and GenAI technologies.- Managed complex operations within a vast matrix environment featuring multiple reporting structures across continents. Oversaw and coordinated diverse teams located across different geographical regions, ensuring efficient collaboration and alignment toward common goals.- Implemented robust communication channels and streamlined reporting processes to enhance transparency and facilitate seamless information flow. - Successfully navigated the intricacies of a matrix organizational structure, fostering a cohesive and high-performing work culture. Demonstrated adeptness in resolving cross-functional challenges and maximizing synergies across global teams, resulting in optimized productivity and exceptional project outcomes.

Driving strategy, growth planning, and fund-raising for the Startup Ecosystem.Also, investing in these high-growth ventures in a personal capacity.

• Managed large complex deals, partner negotiations, and senior stakeholder relationships.• Successfully launched hypercare cloud operations which provide 24x7 white-glove support for enterprise customers.• Innovated a fully containerized, enterprise-360 platform that ingests data from a wide variety of sources and provides machine learning, artificial intelligence, graph database, and voice-based capabilities. This extended services and support opportunities to newer markets.• Established an enterprise asset management platform for a global pharmaceutical business to centralize order information, quotes, purchase orders, shipping and logistics, maintenance licenses, and remediation workflows. This process transformation reduced their maintenance cost and project completion times.• Created DevOps and application development practice using cloud foundry and containerization strategies; providing solutions for cloud migration, rapid application refactoring, and build-out. • Built analytics and data science practice to drive data discovery, predictive analytics, and advanced visualization demand across existing and new customers.

Managed all aspects of setup, maintenance, availability management/capacity planning, platform engineering, problem management and day-to-day administration of enterprise computing infrastructure.

Led quality assurance and process automation team. This involved functional, performance and stress test procedure development and execution enterprise-wide.

Created process, procedures and scripts for manual and automation testing for CarePlanner product line.