WORK EXPERIENCE:-➢ Worked at THE LEELA GOA as an “ACTIVITY COORDINATOR” for one year.➢ Worked at “THE LEELA GOA” as a “SPA RECEIPNIST” for four years.➢ Worked at CARAVELA BEACH RESORT as a “RESERVATION ASSOCIATE” for one year.➢ Worked at CARAVELA BEACH RESORT as a “RESERVATION EXECUTIVE” For nine months .AWARDS, HONORS AND HONORARY MENTIONS:-➢ Achieved “STAR OF THE MONTH” Front of the house for the month of March –April 2013.➢ Was nominated “EMPLOYEE OF THE QUARTOR” Front of the house for the month of July-September 2017.➢ Was nominated “EXECUTIVE OF THE QUARTOR” Front of the house for the month of July-September 2018PROFFESTIONAL FORTE:-➢ Responsible for the provision of an efficient and effective reception service, and for administrative support to other staff.➢ Greet visitors and refer them to appropriate guidance and help required➢ Answer incoming calls and respond to the guest inquires in a courteous manner within scope of the knowledge and authority and refer to the person in the department as appropriate.➢ Listen effectively and help resolve conflicts with customers.➢ Respond to mails for room bookings so that room inventories remain accurate.➢ Able to Multitasked and priorities departmental functions to meet the deadlines.➢ Maintain organization of Back Office, sort mail, order supplies etc.➢ Excellent in Computer Applications (Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Outlook, Triton, Micros, Opera and PMS (IDS System).