Surendar M Email and Phone Number
Steering the Customer Success Team at Zoho since mid-2022, my expertise lies in enhancing client experiences through innovative CRM strategies and impactful presentations. We've cultivated strong client relationships, ensuring they harness the full potential of Zoho's suite. Driven by the passion to empower clients, my transition from a Customer Success Executive to a Team Lead signifies my commitment to guiding our team and clients towards remarkable achievements. With a focus on collaborative growth and service excellence, we aim to set industry standards for customer satisfaction and success.
Zoho
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Team Lead Customer SuccessZoho Jul 2022 - PresentChennai, Tamil Nadu, IndiaIn July 2022, I embraced a new challenge as the Team Lead for the Customer Success Team. In this role, I oversee a dynamic group of professionals, steering our collective efforts towards delivering unparalleled service and fostering client relationships. -
Senior Customer Success ExecutiveZoho Jan 2022 - Jul 2022Chennai, Tamil Nadu, IndiaBuilding on this experience, I was promoted to the position of Senior Customer Success Executive, where I had the privilege of guiding both clients and junior team members to success.What Drives Me:What truly drives me is the opportunity to make a difference. I am deeply passionate about empowering our clients, understanding their unique goals, and tailoring our solutions to help them succeed. My role is to ensure our clients thrive in their endeavors, leveraging the power of Zoho’s products to achieve remarkable outcomes. -
Customer Success ExecutiveZoho Corporation Oct 2018 - Jun 2022ChennaiMy career at Zoho began in the trenches of customer support, where I displayed my problem-solving skills and developed a keen understanding of customer needs. In the same year, I transitioned to the role of Customer Success Executive, enabling me to proactively engage with clients, ensuring they not only receive solutions but also derive maximum value from our offerings. -
Technical Support EngineerZoho Jun 2018 - Oct 2018 -
Technical Support AssociateSitel Jul 2016 - Mar 2018Chennai Area, India
Frequently Asked Questions about Surendar M
What company does Surendar M work for?
Surendar M works for Zoho
What is Surendar M's role at the current company?
Surendar M's current role is Team Lead Customer success | Zoho One |Onboarding specialist at Zoho Corporation.
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Surendar M
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