Senior Director
Current
Aug 2024 - Present
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Surender Payal Email & Phone Number
Sr. Director Infrastructure & Cloud Operations
at
Ensono
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Sr. Director Infrastructure & Cloud Operations
Location
Edison, New Jersey, United States
Company size
Who is Surender Payal? Overview
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Quick answer
Surender Payal is listed as Sr. Director Infrastructure & Cloud Operations at Ensono, a company with 1754 employees, based in Edison, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Surender Payal.
Surender Payal previously worked as Senior Director at Ensono and Global Delivery Partner Executive - Head of Datacenter team at Kyndryl India. Surender Payal holds Master Of Business Administration - Mba, Information Technology from Sikkim Manipal University - Distance Education.
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Ensono
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Profile bio
About Surender Payal
I'm a technology leader with a proven track record in driving global digital transformations and Service Delivery excellence. With a career spanning over two decades, I've earned a reputation as a transformational leader, strategist, and practitioner with a keen eye for recognizing and cultivating talent, I've led diverse global teams to deliver against strategic business goals. My proven ability to execute at scale, fostering collaboration across business lines, technology, and third-party constituents, has been a cornerstone of my leadership approachExpertise in IT Managed Service, Managed Capacity/Outcome, RFP / Proposal Life cycle, Cloud, and Infrastructure & P&L Management. Managed complete life cycle of Datacenter projects involving P&L responsibility, requirements analysis, product conceptualization, solution implementation, steady-state operations management.In-depth knowledge of Infrastructure project management methodologies (ITIL, ITSM, ) Enterprise Data Centre Operations, Cloud Support and NOC Operations, ITIL based Service Delivery Model Executed critical business responsibilities in delivering projects / programs / consulting /automation & next gen drives / driving engagements Successfully shouldering the P&L portfolio ranging over USD 40 to 150+ Mn. with a team of 200+ to 1000 Members across the globe & drive set objectives through various levers like a pyramid, indirect/direct costs Digital Transformation Specialist with an impeccable record of developing & encouraging digital working cultures by shaping the skills, processes, people & tools; leading the ideation, design & delivery of innovative technology products Delivery Anchor with career success in delivering end-to-end solutions for complex multi-million-dollar programs for global clients in USA, Japan, Australia & Europe.Award & recognition : Best of IBM 2016, Received 3 time Service Delivery Quality award (IBM), Best transition lead (IBM), People Champion (Hewitt Associate), Star of the month (Hewitt Associate)
Current workplace
Surender Payal's current company
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Ensono
13 roles
Surender Payal work experience
A career timeline built from the work history available for this profile.
Global Delivery Partner Executive - Head Of Datacenter Team
Responsible for steady state support for the one of the largest client, 500+ resources were supporting the client end to end. Following are the key service area we were delivering to the client.o Datacenter: Backup & Storage / Wintel / Unix / Database / Middleware / Network NOC / Hybrid Cloud / VM / Citrix and Buildo Security: Patching & Vulnerability.
Sep 2021 - Sep 2024
Director
Transformed IT delivery models and achieved cost savings as overall lead for large consulting and application/IT outsourcing agreements with strategic clients. Driving revenue growth, and ensuring high customer satisfaction. My team of 1000+ technicians has been successful in driving service delivery and digital transformation across the globe. In.
Feb 2022 - Aug 2024
Associate Director, Delivery Executive & Sr. Global Delivery Partner Executive
Managing one of the largest Global financial client
Oct 2020 - Sep 2021
Associate Director, Global Delivery Partner Executive
Responsible for managing one of the largest Industrial global client for Manage Service contract. This client has major presence in US, UK, Japan, Singapore, Hong Kong and China.
Oct 2019 - Oct 2020
Associate Director, India Geography Leader For Japan
Responsible and accountable for driving offshore Infrastructure Service delivery for Japan region
Nov 2016 - Oct 2019
Offshore Delivery Executive
My team (700+ IT professionals) is end to end responsible for managing client Infrastructure Support for one of the largest Bank in Australia.
Jan 2016 - Nov 2016
Global Service Integration Leader
-> End to end service delivery-> People management (team spread across India and Australia)-> Compliance -> Transition and transformation-> Driving SIP/continual improvement plan/CSAT/Process improvement-> Governance to track overall delivery progress/change & problem management/improvement etc.
Jan 2014 - Dec 2015
Service Line Leader (Head Application Hosting Services)
Service line leader for Application Hosting Services Delhi, which include all technology belong to Middleware and Email & Collaboration.My team size of 350 FTEs supporting 35 different clients across all the geography and sectors.Key responsibility includes-> End to End, Shared service delivery responsibility for 35 clients across all the Geo and multiple.
May 2012 - Dec 2013
Service Line Leader (Head Email And Collabration)
My strong team size of 150 FTEs supporting 22 different clients across all the geography and sectors. Key responsibility includes -> End to End, Shared service delivery responsibility for 35 clients across all the Geo and multiple sectors -> Transition -> Hiring -> Performance management ->Compliance ->Automation -> Problem management etc.
Mar 2010 - May 2012
Senior Manager
> Led team of 65 Ftes supporting multiple clients> Solutioning/hiring/transition> Meeting SLA and deliverable for all global customers> Driving improvement/efficiency/optimization
Aug 2008 - Feb 2010
Service Manager
> Implemented virtual teams in Gurgaon (Lotus Notes team and Windows server team) to work with head office teams in USA. Designed various procedures, standards and SLAs such as hand-off, on-call, service request, and delegation, to take advantage of time-zone.> Handling of IT operations as per ITIL standards and guidelines.> 100% SLA adherence for all.
Jul 2004 - Aug 2008
Site Incharge
> Managed 20 people team on site for Ongcl Customer.> Led infrastructure and Branch setup of new offices for HDFC Bank – Delhi, Jallandhar, Chandigarh, Kanpur, Jaipur, Jodhpur and various branches in Delhi.> Led firm-wide servers migrate and/or upgrade projects – Windows NT to Windows 2000 and Lotus Domino R4 to R5 for Ongcl client> Managed and supported.
Nov 2000 - Jul 2004
Team & coworkers
Colleagues at Ensono
Other employees you can reach at ensono.com. View company contacts for 1754 employees →
GS
Gary Smith
Colleague at Ensono
Southwell, England, United Kingdom, United Kingdom
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JV
Jk Vijayaragavan
Colleague at Ensono
Chengalpattu, Tamil Nadu, India, India
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MB
Martin Baldwin
Colleague at Ensono
Holt, Michigan, United States, United States
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SK
Sathish Krishnamoorthy
Colleague at Ensono
Chennai, Tamil Nadu, India, India
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GK
Gopi Krishna P
Colleague at Ensono
Chennai, Tamil Nadu, India, India
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BG
Bhavik Gore
Colleague at Ensono
Mumbai, Maharashtra, India, India
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BK
Balu Kapase
Colleague at Ensono
India, India
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CM
Colleen Michalek
Colleague at Ensono
Hinsdale, New Hampshire, United States, United States
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DF
Deb Finger
Colleague at Ensono
Denver, Colorado, United States, United States
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PS
Praveen Sundararajan
Colleague at Ensono
Tamil Nadu, India, India
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Gary Smith
Colleague at Ensono
Southwell, England, United Kingdom, United Kingdom
View →
JV
Jk Vijayaragavan
Colleague at Ensono
Chengalpattu, Tamil Nadu, India, India
View →
MB
Martin Baldwin
Colleague at Ensono
Holt, Michigan, United States, United States
View →
SK
Sathish Krishnamoorthy
Colleague at Ensono
Chennai, Tamil Nadu, India, India
View →
GK
Gopi Krishna P
Colleague at Ensono
Chennai, Tamil Nadu, India, India
View →
BG
Bhavik Gore
Colleague at Ensono
Mumbai, Maharashtra, India, India
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BK
Balu Kapase
Colleague at Ensono
India, India
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CM
Colleen Michalek
Colleague at Ensono
Hinsdale, New Hampshire, United States, United States
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DF
Deb Finger
Colleague at Ensono
Denver, Colorado, United States, United States
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PS
Praveen Sundararajan
Colleague at Ensono
Tamil Nadu, India, India
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3 education records
Surender Payal education
Master Of Business Administration - Mba, Information Technology
Bachelor Of Computer Application, Computer Application
Master Of Business Administration (Mba), Information Technology
FAQ
Frequently asked questions about Surender Payal
Quick answers generated from the profile data available on this page.
What company does Surender Payal work for?
Surender Payal works for Ensono.
What is Surender Payal's role at Ensono?
Surender Payal is listed as Sr. Director Infrastructure & Cloud Operations at Ensono.
Where is Surender Payal based?
Surender Payal is based in Edison, New Jersey, United States while working with Ensono.
What companies has Surender Payal worked for?
Surender Payal has worked for Ensono, Kyndryl India, Kyndryl, Ibm, and Ibm India Private Limited.
Who are Surender Payal's colleagues at Ensono?
Surender Payal's colleagues at Ensono include Gary Smith, Jk Vijayaragavan, Martin Baldwin, Sathish Krishnamoorthy, and Gopi Krishna P.
How can I contact Surender Payal?
You can use AeroLeads to view verified contact signals for Surender Payal at Ensono, including work email, phone, and LinkedIn data when available.
What schools did Surender Payal attend?
Surender Payal holds Master Of Business Administration - Mba, Information Technology from Sikkim Manipal University - Distance Education.
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