Surendra Kumar Das work email
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Surendra Kumar Das personal email
A passionate learner/Facilitator and leadership coach, have 11+ years of experience in the Service industry and specialized in Training/Learning & Development & I dexterously facilitate the leadership trainings, application training, product training and customer training for ITSM tool. A successful leadership coach with proven experience in driving performance with proven and structured mechanism.
Symphonyai Summit
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Product Specialist - Learning AcademySymphonyai Summit May 2022 - PresentBengaluru, Karnataka, IndiaDelivering product specific training training for customers and partners. Create product videos and nuggets. Work closely with the product and implementation team for configurations and enhancements and create product specific learning contents. Review product enhancement and updates and create release training contents.
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Associate Manager - Service DeliverySutherland Jun 2020 - May 2022IndiaA change leader, actively drive leadership qualities and tactics to reinforce performance. Manage training program. -
Training SpecialistNuance Transcription Services India Private Limited Jan 2018 - Mar 2020Bengaluru, Karnataka, IndiaSupport Trainer Initiatives/ Interventions, Performance Coaching, Skills Coaching, Building Relationships to get results. Maintain training records, Content designing for performance management and training interventions,Transition Management. Process specific training for voice and chat engagements. -
Associate TrainerConvergys India Services Private Limited Jul 2015 - Sep 2017Bengaluru, Karnataka, IndiaProcess specific training for New hire Associates and QAs. Performance management. Transition management.
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Program Ready TrainerConvergys India Services Private Limited Aug 2014 - Jun 2015Bengaluru, Karnataka, IndiaProcess Training
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Escalation Desk SupervisorConvergys India Services Private Limited Apr 2014 - Aug 2014Bengaluru, Karnataka, IndiaHandling escalation calls and being a resolution specialist for a US based ISP.
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Technical Support AssociateConvergys India Services Private Limited Aug 2012 - Apr 2014Bengaluru, Karnataka, IndiaTroubleshooting on internet, wired/ wireless connectivity, router configuration and assistance.
Surendra Kumar Das Skills
Surendra Kumar Das Education Details
Frequently Asked Questions about Surendra Kumar Das
What company does Surendra Kumar Das work for?
Surendra Kumar Das works for Symphonyai Summit
What is Surendra Kumar Das's role at the current company?
Surendra Kumar Das's current role is #ITSM #ITAM #Product Marketing & Academy #Product Specialist #Learning&Development #Training.
What is Surendra Kumar Das's email address?
Surendra Kumar Das's email address is su****@****mit.com
What schools did Surendra Kumar Das attend?
Surendra Kumar Das attended Rabindranath Tagore University.
What skills is Surendra Kumar Das known for?
Surendra Kumar Das has skills like Presentation Skills, Coaching, Cross Training, Team Management, Training, Employee Engagement, Constructive Feedback.
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Surendra Kumar Das
State Project Manager - Csc 2.0 At Csc E-Governance Services India LimitedRaipura -
2gmail.com, noidapower.com -
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Surendra Kumar Das
Diploma In Fire And Safety From Gtim. Iso 45001 Internal Auditor From Tuv Nord. Site Security (Ssf) From Amazon. Physical Security/Hospitality/ Corporate Security/Access Control/Cctv/Risk Assessment/Security ThreatHyderabad
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