Surendra Pal Email & Phone Number

India

Lucknow, Uttar Pradesh, India

Delhi, India

Lucknow, Uttar Pradesh

Reducing Turnaround time in repair & maintenance. Maintaining the quality of Service. Insurance process implementation. Service Network expansion UP Region Maintaining OEM relationship. Responsibility of Repair & Maintenance cost control Implementation the repair and maintenance system and process for OLA Fleet cabs. Responsible for Overall Refurb Activity.

Gurgaon, Haryana

Handling the Yard RMT operations, meet vehicle on boarding targets, customer handling.

Gurgaon, India

• My job profile is, handling ALL Repair & Maintenance activity like, Schedule maintenance Service/ Bodyshop work/CNG / GPS complaints & resolution, • Co-ordination with OEM (like Nissan),• Parts failure analysis, prepare, WIP reports, Service TAT, plan, execution.• Repeat job reports,• PSF complaints, Providing support to audit team• Implementing & Monitoring of Standard Operating Workshop Procedures,• Implementation of Express bay, Final Inspection Process in units… Show more • My job profile is, handling ALL Repair & Maintenance activity like, Schedule maintenance Service/ Bodyshop work/CNG / GPS complaints & resolution, • Co-ordination with OEM (like Nissan),• Parts failure analysis, prepare, WIP reports, Service TAT, plan, execution.• Repeat job reports,• PSF complaints, Providing support to audit team• Implementing & Monitoring of Standard Operating Workshop Procedures,• Implementation of Express bay, Final Inspection Process in units full fledge• Preparing MIS Report, Field failure analysis, failure corrective action. And provide technical helpline, • Technical troubleshooting support for technicians, • Providing technical guidance and resolving escalations for Technicians.• Create, manage database of service dealers in allocated areas in Delhi NCR. (Nissan/Chevrolet/ Maruti Suzuki / Hyundai )• Approach, convince and enrol automotive service providers in Delhi NCR. Meet with Service Dealers, independent workshops, specialist service providers, negotiate the terms of agreement, and convince them to enrol to our services.• Will be responsible for number of dealer enrolments as well as ensuring usage of OLA Platform. Show less

Gurgaon, India

 Complete Training activities Incharge in Safdarjang & Superon Hyundai Group. Impart theory & practical training as per the content, the target program and the participants.  Assist in evaluating the candidates on pre & post training. Quickly help a candidate if faced with any hurdles or has any question with low impact on the pace of the entire training session.  Ensure that the candidates are not lagging behind in completing their job / activity. Training, Developing… Show more  Complete Training activities Incharge in Safdarjang & Superon Hyundai Group. Impart theory & practical training as per the content, the target program and the participants.  Assist in evaluating the candidates on pre & post training. Quickly help a candidate if faced with any hurdles or has any question with low impact on the pace of the entire training session.  Ensure that the candidates are not lagging behind in completing their job / activity. Training, Developing & Motivating of our manpower to enhance relationships and measure staff satisfaction.  Conducting Training program to workshop Staff as per needs based on .  E-Module Internal repeat job Repeat complaints Final Inspection  PSF complaints Technical in house skill contest. Providing support to audit team. Implementing & Monitoring of Standard Operating Workshop Procedures. Preparing Training Calendar. Coordinate with Hyundai in Training Activity.  Develop Technical Skill Matrix. Show less

Noida Area, India

 Complete Training activities in North & West . Training, Developing & Motivating of our manpower to enhance relationships and measure staff satisfaction .  Conducting Training program to workshop Staff as per needs based on .  Internal repeat job reports Repeat complaints PSF complaints Technical in house skill contest.  5s Activities. Providing support to audit team. Preparing new course curriculum and modules as per the requirement… Show more  Complete Training activities in North & West . Training, Developing & Motivating of our manpower to enhance relationships and measure staff satisfaction .  Conducting Training program to workshop Staff as per needs based on .  Internal repeat job reports Repeat complaints PSF complaints Technical in house skill contest.  5s Activities. Providing support to audit team. Preparing new course curriculum and modules as per the requirement of our units (Final Inspection, Service Adviser, Engine overhaul, Transmission overhaul, HVAC, MPFI, Washing etc..) Implementing & Monitoring of Standard Operating Workshop Procedures. Implementation of Express bay, Final Inspection Process in units full fledge Preparing Training Calender. Preparing MIS Report. Pan India Manpower Updation, Record Maintain & Update.Trainings delivered are:- Refresher (Level-1)  Experts (Level-2) Engine Overhaul ( Level-3) Air Conditioning  Final Inspection Basic Electrical Diagnostic Equipments OJT (wheel Alignment, Balancing, and Injector Cleaning Etc.) Show less

Noida, Uttar Pradesh