• Planning implementing, managing, Installing, Configuring and Maintaining Network problems and Network devices like Routers and Switches. Finding and fixing Network related faults, devices like Cisco Switches, Cisco WIFI Routers and Firewall.• Troubleshooting and support for the Network environment and communications.• Firewall Implementation, Monitoring Network Traffic and uses & Lease line Network Monitoring and troubleshooting.• Configuring the site to site & site to client VPN connection on the Sophos firewalls and checking the status in Sophos VPN connection.• Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform.• Support and troubleshooting of Office365 desktop and mobile applications• Installing and Configuring Symantec Endpoint Protection manger 14.3 server and client. Eradication of virus on client, server and network.• Day-to-day management and operation of digital voice network such as SIP and VoIP.• Manage & update website(s), blog(s), social media and online listings.• Undertake management of the team, completing appraisals, undertaking one to ones, managing performance, monitoring absence, etc.

• Installed, configured, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.• Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.• Managed Windows family of OS - Windows 2003/2008/2012/Windows 7, Windows 8, Windows-10, Windows-11 and also dedicated experience in various technical platforms such as servers, desktop support, Networking• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.• Perform data backups and disaster recovery operation. Also creating standard Net-backup policies and taking back-up of the servers• Plan, coordinate, and implement network security measures to protect data, software, and hardware• Managing user accounts and user licenses through the Gsuit admin center in the cloud platform.• Configuration, Troubleshooting, Backup, Restore Microsoft Outlook 2007-19 and office 365.• Analyze equipment performance records to determine the need for repair or replacement.• IT Asset and Inventory Management and Procure the asset with best quotation.• License Management• Installing and Configuring VOIP Phone line.• Successfully deploying and managing Synology NAS server.• If require changing in website contains. (E.g., address, contact No., Logo)• Remotely support to other offices.• Handling the Team and assign the works.

• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.• Manage & administer EPBX System• Handling Web Mail Server, Crating New Mail ID and Forwarder.• Handling WHM mail server.• Installing and Configuring Symantec Endpoint Protection manger 12.1 server.• Day-to-day management and operation of CCTV, Access Control System and fire alarm system.

• Extensive expertise administering and monitoring Active Directory, back- up/ recovery, anti-virus, firewall, routing/switching, Email & Internet, TCP/IP and remote connectivity. • Troubleshot network (Ethernet) and cable problems.• Monitored and troubleshot LAN installed and configured routers and switches.• Performed Desktop application installation and configuration, troubleshooting desktop, laptop, printers and server.• Installed and repaired hardware and software; including scanners, printers, fax machines, copiers, projectors, and modems.• Installing and Configuring the Active Directory, Administering the Active Directory.

• Installed operating systems for end user: Windows 98, 2000, XP.• Installing Configuring & troubleshooting Blackberry & VOIP Phones. • Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems.• Resolved Windows related issues, Internet Explorer issues and other PC software related issues.• Installing Configuring & troubleshooting Microsoft outlook 2003 & 2007.

• Having good knowledge of configuring, installation and managing LAN network with Win NT, Windows 98, windows XP, Windows 2000, windows 2003.• Worked with various Branded machines like IBM, HP/Compaq and Wipro.• Identified and removed computer viruses and provided major repairs in accordance with outside vendors.• Maintained accurate, complete and up-to-date inventory records of all computers and printers.• Experienced in assembling all computers like Pentium II, PIII, PIV, Celeron, AMD, Intel, Asus etc.• Maintenance & troubleshooting of all types of computer components like S.M.P.S, CD-ROM, and Printer etc.• Very good knowledge of diagnosing hardware and software problems.